Pre-Sale Consultant (Thai Candidate Only)

A leading global software and services provider in Retail & Hospitality is seeking a Technical Pre-Sales Consultant in Bangkok. You’ll advise clients on digital transformation, AI/ML solutions, and operational efficiency while designing tailored technical solutions with internal teams and partners. Join an inclusive, collaborative environment offering professional growth, flexible working, and the opportunity to shape next-generation consumer experiences.

What you'll do:

As a Technical Pre-Sales Consultant based in Bangkok, you will play a pivotal role in supporting enterprise clients throughout their digital transformation journey. Your day-to-day activities will involve collaborating with cross-functional teams to deliver tailored commerce platform solutions that address unique business challenges. You will engage directly with customers to understand their requirements, translate these into technical specifications, and provide expert advice on integration patterns and deployment models. By coordinating demonstrations, proofs-of-concept, and technical proposals, you will help clients visualise the benefits of modernised retail technology ecosystems. Success in this role requires strong communication skills, attention to detail when documenting solutions, and the ability to build lasting relationships both internally and externally. Your contributions will be instrumental in driving operational efficiency for clients while fostering a culture of knowledge sharing within the team.

• Collaborate closely with sales engineering teams to support customers and prospects for commerce platform solutions including omni-commerce, point of sale, loyalty software, analytics, and store transformation initiatives within your assigned territory.
• Build and nurture relationships with peer-level partner sales engineers, providing expert guidance on technical product questions in a channel environment.
• Maintain up-to-date technical knowledge across multiple products and solutions while developing deeper expertise in specific areas or solution specialisations relevant to client needs.
• Act with high ethical standards to foster trust and confidence within the team, ensuring all interactions are conducted professionally and respectfully.
• Deliver end-to-end solution architecture support focused around pre-defined sets of technical and business solutions for retail clients.
• Contribute high-quality technical input, diagrams, and narratives for RFP/RFI responses to ensure winning proposals that address customer requirements.
• Assist in defining solution guidelines and requirements within retail customer environments by translating business needs into actionable technical specifications.
• Create, maintain, and document demonstration solutions for use within your territory, ensuring clarity and accuracy for all stakeholders involved.
• Coordinate set-up of demos, trials, proofs-of-concept by partnering actively with sales engineering teams to showcase product capabilities effectively.
• Partner with software engineering and technology groups to ensure seamless integration of solutions across distributed architectures.

What you bring:

Your proven experience as a Technical Pre-Sales Consultant will enable you to excel in this role by leveraging your deep industry knowledge of retail technology ecosystems. You bring strong interpersonal skills that allow you to build trustful relationships with both clients and colleagues. Your consultative mindset ensures you can translate intricate business requirements into clear technical solutions while maintaining sensitivity towards diverse stakeholder needs. With hands-on expertise across distributed architectures—spanning hybrid-cloud environments, containerisation platforms like Docker/Kubernetes—and familiarity with MACH principles or relevant programming tools such as Golang microservices or JPOS workflows—you are well-equipped to tackle complex integration challenges. Your ability to communicate clearly in English enables you to present ideas confidently yet modestly before executives or technical audiences. Furthermore, your collaborative spirit ensures you add value as a dependable team member who thrives on shared success rather than individual achievement.

• Preferred education includes BS/BA (EE/CS) or equivalent plus 5+ years’ experience in sales engineering, solution architecture or technical consulting roles.
• Relevant ICT industry experience with deep knowledge of market segments such as retail technology or cloud/edge infrastructure.
• Proven understanding of solution sets including architecture specifications, performance criteria, applications, strengths, weaknesses, and limitations.
• Superior English written and verbal communication skills complemented by negotiation abilities and attentive listening skills.
• Demonstrated consultative approach with sound understanding of distributed architectures including hybrid-cloud setups, virtualisation technologies, networking principles, containers (Docker/Kubernetes), zero-trust security models.
• Experience working with MACH architecture principles as well as languages/tools such as Golang microservices; JPOS; JIRA/GIT workflow; GitHub Actions; Google Cloud Platform; Azure; Linux; Windows operating systems.
• Ability to map customer business requirements to available or customisable product capabilities using advanced problem-solving techniques.
• Exceptional presentation skills enabling you to simplify complex topics for both executive stakeholders and technical audiences alike.
• Ability to work collaboratively as part of a team while managing multiple enterprise initiatives simultaneously across large accounts with complex integrations.

What sets this company apart:

This organisation stands out as a global leader dedicated to transforming the retail and hospitality landscape through advanced software solutions powered by digital innovation. Employees benefit from an inclusive workplace culture that prioritises empathy, collaboration, and continuous learning. Flexible working opportunities are offered alongside generous training programmes designed to enhance your professional development at every stage of your career. The company’s commitment to nurturing talent means you’ll be supported by knowledgeable colleagues who value inter-personal connections just as much as technical excellence. Here you’ll find an environment where your contributions are recognised—where teamwork is celebrated—and where you can truly make an impact on how retailers connect with consumers worldwide.

What's next:

If you’re ready to take the next step in your career journey as a Technical Pre-Sales Consultant within an inclusive global network—apply now!

Apply today by clicking on the link provided.

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551