Digital Technology Director

An exciting opportunity for a Digital Technology Director to join a fast-growing international organisation undergoing digital transformation. Working closely with the Thailand leadership team, you will lead digital strategy, enhance customer experience, and drive technology initiatives that support business growth. This role offers genuine ownership, regional exposure, and the opportunity to shape the company's future digital capabilities.

DIGITAL TECHNOLOGY DIRECTOR

Salary: Competitive and based on experience
Location: Bangkok Thailand

Keywords: digital transformation, leadership team, customer experience, operational excellence, business growth, digital strategy, technology solutions, automation, innovation, stakeholder management, hybrid working

A leading international consumer technology company is seeking a Digital Technology Director to join its Thailand leadership team at a pivotal stage of regional expansion. This newly created role offers you the chance to shape and enhance digital capabilities, driving strategic digital transformation initiatives that will have a lasting commercial impact. You will work closely with experienced local and international leaders, collaborating across business functions to deliver scalable solutions that support long-term success. With flexible hybrid working arrangements, an early finish every Friday, and a people-focused culture, this opportunity provides both professional challenge and genuine work-life balance. If you are passionate about combining digital strategy with hands-on execution and want to make a meaningful difference in a high-growth environment, this is your chance to take ownership of a high-profile digital agenda.

• Join the Thailand leadership team of a fast-growing international technology organisation, where digital innovation is at the heart of business strategy and future growth.
• Enjoy significant autonomy and influence as you lead digital transformation initiatives that enhance customer experience, operational efficiency, and commercial performance across the region.
• Benefit from flexible hybrid working arrangements, an early finish every Friday, and a supportive culture focused on employee wellbeing, collaboration, and long-term career development.

What you'll do:

As Digital Technology Director, you will play a central role in shaping the organisation’s digital future by leading transformative projects that span strategy development through to hands-on implementation. Your day-to-day activities will involve close collaboration with commercial, marketing, and operational teams to identify areas for improvement in digital capabilities. You will be responsible for overseeing enhancements to customer-facing platforms while ensuring these systems remain scalable and reliable. By championing automation and innovative technology adoption across the business, you will help establish best practices for governance and integration. Your analytical skills will be key in developing performance dashboards that inform decision-making at all levels. Success in this role means not only delivering tangible improvements in customer experience but also fostering a culture of continuous improvement and innovation throughout the organisation.

• Lead the development and execution of the organisation’s comprehensive digital technology roadmap, ensuring alignment with overall business objectives and future growth plans.
• Identify opportunities to improve digital capabilities, customer engagement, and operational efficiency by leveraging data-driven insights and best practices.
• Drive end-to-end digital transformation initiatives that deliver measurable improvements in customer experience and business performance.
• Oversee the continuous enhancement of customer-facing digital platforms, focusing on usability, scalability, reliability, and alignment with evolving business needs.
• Champion the adoption of innovative technology solutions that streamline business processes, promote automation, and optimise operational workflows.
• Establish robust frameworks for digital governance, system integration, and process optimisation to ensure seamless delivery of technology projects.
• Develop advanced reporting frameworks and performance dashboards that empower business decision-making through actionable insights.
• Analyse digital performance metrics to recommend strategic initiatives that drive commercial outcomes and support long-term organisational goals.
• Evaluate emerging technologies to identify new opportunities for innovation and sustainable business value creation.
• Build strong relationships with senior leadership, cross-functional teams, internal stakeholders, and external partners to translate business priorities into practical digital solutions.

What you bring:

To excel as Digital Technology Director, you will bring extensive experience managing complex digital projects from conception through delivery within fast-paced environments. Your background should include hands-on involvement in transforming customer journeys using modern technology stacks as well as implementing robust analytics frameworks that drive informed decisions. The ideal candidate will possess outstanding interpersonal skills enabling effective collaboration with colleagues at all levels—from executive leadership through operational teams—and demonstrate sensitivity towards cultural nuances when operating in international settings. A commitment to nurturing talent within your team while promoting knowledge sharing is essential. Your ability to communicate technical concepts simply ensures buy-in from stakeholders across departments. Above all else, your enthusiasm for leveraging new technologies will inspire those around you as you guide the organisation towards its ambitious growth targets.

• Proven track record leading large-scale digital transformation or technology initiatives within complex organisations or regional businesses.
• Deep understanding of digital platforms including customer engagement tools, analytics systems, and core business technologies relevant to consumer markets.
• Demonstrated ability to deliver impactful digital solutions that enhance both customer experience and commercial outcomes across multiple channels.
• Exceptional stakeholder management skills with a collaborative approach to influencing diverse teams across different functions and geographies.
• Advanced analytical abilities combined with strong problem-solving skills to interpret data trends and recommend effective strategies.
• Experience working within international or Asia-Pacific regional organisations is highly regarded for this position.
• Excellent English communication skills—both written and verbal—with the ability to present complex ideas clearly to technical and non-technical audiences alike.
• Familiarity with best practices in digital governance, system integration methodologies, process optimisation techniques, and change management principles.
• A passion for continuous learning about emerging technologies such as automation tools or AI-driven platforms that can create measurable business value.

What sets this company apart:

This organisation stands out as one of the most exciting players in the Asia-Pacific consumer technology sector due to its rapid expansion and unwavering commitment to digital innovation. Employees benefit from being part of a forward-thinking company where their contributions directly influence strategic direction at both local and regional levels. The leadership team fosters an inclusive environment built on trust, open communication, and mutual respect—qualities reflected in excellent employee retention rates. Flexible hybrid working arrangements allow staff to balance professional responsibilities with personal commitments effectively; an early finish every Friday further supports wellbeing by encouraging time for family or personal pursuits. The company’s focus on long-term career progression means you’ll have access to ongoing training opportunities while enjoying visibility among senior decision-makers who value your input. As part of this collaborative network of professionals dedicated to making a positive impact through technology-led change, you’ll find ample opportunity for personal growth alongside organisational success.

What's next:

If you are ready to shape the future of digital technology within an expanding international organisation—and want your expertise recognised at the highest level—this is your moment!

Apply today by clicking on the link provided; take the next step towards joining a supportive leadership team committed to your professional development.

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551