Department Manager – IT Transformation Lead (AI Integration)

Join a leading financial services organization as Department Manager – IT Transformation Lead (AI Integration). Lead enterprise technology transformation, drive AI adoption, oversee the Contract Management System (CMS), and deliver strategic digital initiatives while leading cross-functional technology teams.

Department Manager – IT Transformation Lead (AI Integration)

Salary: 250000

Location: Bangkok Thailand

Keywords: collaborative, enterprise-wide transformation, AI integration, digital innovation, stakeholder management, technology governance, cross-functional teams, modernisation, responsible AI practices, high-performing culture

A leading organisation in the financial services sector is seeking a Department Manager – IT Transformation Lead (AI Integration) to spearhead enterprise-wide technology transformation and drive the adoption of AI across business-critical applications. This strategic leadership role offers you the opportunity to shape the future of digital innovation, modernise core platforms such as the Contract Management System (CMS), and establish robust project governance frameworks. You will be at the forefront of delivering high-impact digital transformation programmes that create measurable business value, working closely with senior stakeholders and cross-functional teams. The organisation values flexibility, inclusivity, and professional growth, providing an environment where your expertise in technology leadership and AI integration will be highly valued and supported.

• Take ownership of enterprise-wide IT transformation initiatives, aligning technology strategy with business objectives and driving continuous improvement across critical systems.
• Lead the development and execution of AI integration strategies, promoting responsible practices and ensuring compliance while enhancing operational efficiency.
• Foster a collaborative culture by developing high-performing technology teams, partnering with senior leaders, vendors, and external partners to deliver impactful digital innovation programmes.

What you'll do:

As Department Manager – IT Transformation Lead (AI Integration), you will play a pivotal role in shaping the organisation’s digital landscape. Your day-to-day responsibilities will involve orchestrating large-scale IT transformation projects that align with strategic business objectives. You will oversee the modernisation of mission-critical systems like CMS, ensuring they remain robust and responsive to evolving needs. By establishing strong project governance frameworks and collaborating with key stakeholders, you will set clear priorities for technology investment. Your expertise in AI integration will enable you to lead automation initiatives that enhance operational efficiency across departments. You will also be responsible for identifying new opportunities for digital innovation, promoting responsible AI practices, and fostering a supportive environment for high-performing teams. Success in this role requires a blend of technical acumen, stakeholder engagement skills, and a commitment to continuous improvement.

• Lead enterprise-wide IT transformation initiatives that are closely aligned with organisational goals, ensuring that all technology projects contribute directly to business success.
• Drive ongoing enhancement, modernisation, and governance of the Contract Management System (CMS) as well as other essential business applications to maximise their effectiveness.
• Oversee the entire portfolio of enterprise IT projects, guaranteeing successful delivery of strategic initiatives through careful planning and resource management.
• Establish and reinforce project governance structures, delivery frameworks, and PMO best practices to ensure consistent quality and accountability across all technology programmes.
• Collaborate extensively with business stakeholders to define technology roadmaps and set transformation priorities that support long-term organisational growth.
• Develop and execute comprehensive AI integration strategies designed to improve operational efficiency and elevate overall business performance.
• Lead AI-driven automation and data-centric initiatives from initial business case development through to production deployment, ensuring tangible outcomes.
• Identify opportunities for leveraging AI technologies across various business functions and enterprise applications to unlock new value streams.
• Promote responsible AI governance practices and ensure compliance with relevant regulations while driving adoption of innovative digital capabilities throughout the organisation.
• Champion continuous improvement by nurturing a culture of collaboration within multiple technology teams, managing vendor relationships, budgets, risks, and resource allocation.

What you bring:

Your extensive background in IT project management equips you with the skills needed to successfully navigate complex technology transformations. With deep knowledge of enterprise applications like CMS and a history of leading cross-functional teams through challenging projects, you bring both technical expertise and interpersonal sensitivity to this strategic leadership role. Your experience delivering AI-enabled solutions demonstrates your capacity for driving digital innovation while maintaining compliance with industry standards. Familiarity with Agile frameworks ensures you can adapt delivery methods to suit diverse project requirements. Fluency in Thai and English allows you to connect effectively with colleagues at every level. Candidates who have previously worked within financial services or managed large-scale digital transformation programmes will find their experience particularly valuable here.

• Bachelor’s or Master’s degree in Information Technology, Computer Science, Engineering, Business Administration, Data Analytics or a related discipline is required for this position.
• At least 10 years’ proven experience in IT Project Management, Technology Transformation, Enterprise Applications or PMO leadership roles within complex organisations.
• Demonstrated ability to manage large-scale enterprise technology projects while leading cross-functional teams towards shared goals.
• Extensive hands-on experience with Contract Management Systems (CMS) or similar core business applications is essential for success in this role.
• Track record of delivering AI-driven automation initiatives or advanced analytics projects from conception through deployment within an enterprise setting.
• Comprehensive understanding of Agile methodologies such as Scrum as well as Waterfall approaches; familiarity with PMO governance standards is highly desirable.
• Exceptional leadership qualities combined with outstanding stakeholder management skills enable you to build trustful relationships across all levels of the organisation.
• Excellent communication abilities in both Thai and English are necessary for effective collaboration with internal teams and external partners.
• Candidates who have worked in financial services environments—such as banking or consumer finance—or who possess experience in digital innovation or enterprise application management are strongly preferred.

What sets this company apart:

This organisation stands out as a leader in financial services due to its unwavering commitment to technological advancement and inclusive workplace culture. Employees benefit from flexible working opportunities that support work-life balance alongside generous pension contributions which foster long-term security. The company invests heavily in training opportunities so you can continually develop your skills while contributing meaningfully to transformative projects. Its knowledgeable network provides dependable support at every stage of your career journey. The leadership team is renowned for its supportive approach—encouraging collaboration across departments—and its dedication to creating an environment where under-represented talent can thrive. By joining this organisation, you become part of a community focused on sharing knowledge, nurturing growth leadership principles, and delivering impactful change through teamwork.

What's next:

If you are ready to take on a strategic leadership role that shapes the future of technology transformation and AI integration within financial services, this is your moment!

Apply today by clicking on the link provided—your next career move awaits!

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551