F&B Manager (Food Retail)

An exciting F&B Manager (Food Retail) (x 1 vacancy) job has just become available at one of the leading food retail based in Bangkok. Reporting directly to the Head of Operation, this is a role for a F&B manager, operation manager, operation director who is a leader in their field

Food and Beverage Manager – Food Retail

Salary: Competitive and based on experience

Location: Bangkok

Keywords: collaborative, supportive leadership, inclusive, dependable, flexible working opportunities, training opportunities, generous pensions contributions, growth leadership, knowledgeable, interpersonal

A leading food retail brand in Thailand is seeking a Food and Beverage Manager to oversee the smooth operation of all stores across the country. This pivotal role offers you the opportunity to shape customer experiences, drive operational excellence, and nurture staff performance in a supportive and collaborative environment. You will be at the heart of a growing organisation that values teamwork, knowledge-sharing, and inclusive practices, working closely with cross-functional teams to ensure every store reflects the brand’s strategic vision.

• You will have the chance to lead multi-store operations for a well-established food retail brand with a strong presence across Thailand, ensuring each location delivers outstanding customer satisfaction and operational efficiency.
• The organisation is committed to providing flexible working opportunities, generous pension contributions, and comprehensive training programmes designed to support your professional development and encourage growth leadership.
• You will collaborate with knowledgeable teams from HR, Marketing, Supply Chain, Finance, BOH/FOH departments, fostering an inclusive culture where your interpersonal skills and dependability are highly valued.

What you'll do:

As Food and Beverage Manager – Food Retail, you will play a central role in managing the day-to-day operations of multiple stores across Thailand. Your responsibilities will include analysing key performance metrics such as sales data, productivity rates, customer satisfaction levels, delivery platform results, and operational KPIs. By conducting regular performance reviews with store managers and team leaders, you will develop actionable strategies that drive improvements in efficiency and profitability. Ensuring seamless execution of company standards while maintaining cost controls. You will also be responsible for updating SOPs regularly to uphold operational excellence.

• Oversee daily operations across multiple food retail stores throughout Thailand, ensuring consistent delivery of high-quality customer experiences aligned with company standards.
• Analyse store performance metrics including daily sales figures, average order value, productivity rates, customer satisfaction scores, delivery platform effectiveness, and operational KPIs to identify areas for improvement.
• Conduct weekly performance reviews with store managers and team leaders, developing actionable plans that are promptly executed to enhance overall store performance.
• Maintain rigorous cost controls by monitoring labour expenses, food costs, wastage levels, and other operational expenditures to maximise profitability without compromising quality.
• Regularly update Standard Operating Procedures to reflect best practices in operational excellence and ensure compliance across all branches.
• Support staff development through coaching, mentoring, and training opportunities that foster a nurturing environment focused on teamwork and personal growth.

What you bring:

To excel as Food and Beverage Manager – Food Retail you will bring extensive experience managing multi-store operations within the food & beverage or retail industry. Your academic background in Business Administration or Hospitality Management equips you with foundational knowledge while advanced qualifications offer additional credibility.

• Bachelor’s degree in Business Administration or Hospitality Management or related field is required; a Master’s degree is considered an advantage for candidates seeking further career progression.
• Minimum 8–12 years of proven experience managing multi-store operations within the food & beverage or retail sector demonstrates your dependability in overseeing complex networks.
• Demonstrated ability leading large teams across multiple branches highlights your commitment to nurturing talent through supportive leadership.
• Fluency in English is essential for effective communication; proficiency in 3rd language is considered an advantage for connecting with diverse stakeholders.

What sets this company apart:

This organisation stands out as one of Thailand’s most respected food retail brands due to its unwavering commitment to operational excellence and customer satisfaction. Employees enjoy flexible working opportunities tailored around their needs alongside generous pension contributions that provide long-term security.

What's next:

If you feel inspired by this opportunity and want to make a positive impact on Thailand’s food retail landscape—now is the time!

Apply today by clicking on the link provided.

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551