Japanese Sales Engineer - Semiconductor

Keywords: collaborative, customer support, technical assistance, data analysis, product improvement, field service, semiconductor industry, multilingual communication, problem-solving, flexible working opportunities, B2B sales, sales, instrument sales, instrument, business development, semicon, Remote working, technical discussion, Japanese speaker, Japanese, business level Japanese, Native Japanese

A leading specialist in high-performance semiconductor test solutions is seeking a Sales Engineer to provide dedicated on-site technical and application support across major manufacturing and test facilities in Thailand.

• Work directly with key clients in Bangkok, Chonburi, and Chachoengsao, providing essential technical support for advanced semiconductor testing products.
• Enjoy comprehensive training and development opportunities, ensuring you are equipped with the latest industry knowledge and skills.
• Benefit from a flexible approach to local travel, allowing you to respond quickly to customer needs while maintaining a healthy work-life balance.

What you'll do:

As a Sales Engineer based in Thailand, you will play an integral role in supporting semiconductor manufacturing clients by providing expert technical guidance on advanced testing products. Your day-to-day responsibilities will involve visiting client sites across Bangkok, Chonburi, and Chachoengsao to deliver hands-on assistance with product installations, maintenance routines, and troubleshooting operational issues.

• Deliver on-site technical assistance to regional customers, ensuring optimal performance and handling of test socket and pogo pin products within semiconductor manufacturing environments.
• Support new product settings, evaluations, and buy-off procedures by collaborating closely with clients during critical packaging profile transitions.
• Assist customers with product installation, routine maintenance tasks, drawing simulations, and ongoing operational observation on the test floor to ensure seamless integration.
• Troubleshoot customer test operations using company products, identifying issues promptly and implementing corrective actions efficiently to minimise downtime.
• Provide immediate support for urgent operational challenges on the test floor, responding swiftly to emergency calls and executing solutions that restore productivity.
• Collect field data related to yield rates, defect metrics, and overall product performance across various test handlers, ensuring accurate reporting for continuous improvement.
• Analyse collected data systematically and communicate customer requirements, claims, and market intelligence back to engineering teams for design modifications.
• Facilitate effective communication between local clients and regional management by leveraging your trilingual proficiency in Thai, English, and Japanese.
• Travel regularly across industrial zones in Thailand for scheduled customer visits as well as emergency interventions when required.
• Maintain detailed records of all support activities, feedback received from customers, and actions taken to enhance transparency and accountability.

What you bring:

The ideal candidate for the Sales Engineer position brings proven experience from the semiconductor or electronics manufacturing sector along with relevant academic qualifications.

• Diploma or higher qualification in Engineering (Electrical, Electronics, Mechanical or related technical field) is preferred for this position.
• Ideally 1–3 years of experience within the semiconductor industry or electronics manufacturing sector will help you excel in this role.
• Hands-on exposure to cleanroom or test floor activities such as customer application support or involvement in Failure Analysis (FA) or Quality Assurance (QA) is highly valued.
• Basic understanding of integrated circuit packaging processes or familiarity with test sockets is beneficial; comprehensive training will be provided upon joining.
• Trilingual proficiency in Thai, English, and Japanese is essential for effective communication with clients and internal stakeholders.
• Excellent verbal and written communication skills are required to liaise professionally across diverse teams.
• A proactive mindset focused on customer satisfaction combined with strong analytical abilities will enable you to resolve complex technical challenges efficiently.
• Flexibility and willingness to travel locally throughout Thailand for regular site visits as well as emergency interventions are necessary attributes.
• Ability to collect data methodically from field operations and relay actionable insights back to engineering teams is important for continuous improvement initiatives.
• Preference may be given to candidates below 30 years old; however highly qualified applicants outside this range are encouraged to apply.

What sets this company apart:

This organisation stands out as a global leader in high-performance semiconductor testing solutions. Employees benefit from a culture that prioritises collaboration, knowledge sharing, and professional growth through structured training programmes tailored specifically for their roles. The company’s commitment to supporting its workforce extends beyond technical development—offering flexible working opportunities that accommodate local travel requirements while promoting work-life balance. As part of a knowledgeable team dedicated to excellence in customer service delivery, you will have access to state-of-the-art technology platforms designed for continuous innovation. The organisation’s inclusive approach welcomes candidates from diverse backgrounds without preference regarding gender or age (with flexibility for highly qualified applicants), fostering an environment where everyone can thrive together. Working here means being part of a network that values dependability, empathy towards client needs, and communal success achieved through shared goals.

What's next:

If you are ready to make a meaningful impact within the semiconductor industry by supporting world-class clients through expert technical service—this is your chance!

Apply today by clicking on the link provided; don’t miss out on this exciting opportunity.

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551