Head of Retail

Exciting Opportunity | Head of Retail (200K-280K THB). If you have extensive expertise in retail operation and people development, this may an exellent opportunity for you!

Head of Retail

Salary: 200,000-280,000 THB

Location: Bangkok

Keywords: collaborative, supportive leadership, retail operation, multi-store operation, retail

This Head of Retail position offers an exceptional opportunity for you to step into a pivotal senior management role, overseeing the entire spectrum of store operations—both physical and digital. You will be at the heart of connecting executive strategy with daily retail activities, ensuring that profitability is maximised while brand standards are upheld across all locations. The organisation is renowned for its commitment to nurturing talent, providing flexible working opportunities, and fostering a supportive environment where your expertise in retail operations will be valued and celebrated. With a competitive salary range and the chance to lead large teams, this role is perfect for someone who thrives on collaboration, enjoys mentoring others, and is passionate about driving commercial success through considerate and inclusive leadership.

• Take charge of all retail operations, bridging executive vision with day-to-day store management, and play a key role in shaping the future direction of the business.
• Enjoy flexible working opportunities and generous pension contributions as part of a comprehensive benefits package designed to support your professional growth and personal wellbeing.
• Lead a knowledgeable team with supportive leadership, ensuring brand standards are maintained while maximising profitability across multiple regions and channels.

What you'll do:

As Head of Retail, you will be responsible for orchestrating the daily operations of both physical and digital stores throughout Bangkok. Your role will involve collaborating with regional managers to create an environment where teamwork flourishes and everyone feels supported. You will develop commercial strategies that respond proactively to market shifts while maintaining high brand standards. By monitoring financial performance through detailed P&L analysis, you will identify opportunities for growth and guide your teams towards achieving ambitious targets. Mentoring store managers will be central to your approach; you’ll provide training opportunities that encourage professional development. Building strong inter-personal relationships across departments will ensure effective communication between executive leadership and frontline staff. Championing flexible working practices will help promote work-life balance within your team. Continuous improvement initiatives based on customer feedback will keep operations fresh and responsive. Finally, you’ll represent the retail division in strategic meetings, offering valuable insights that shape the future direction of the business.

• Oversee the operational performance of all physical store, ensuring seamless execution of strategies that align with organisational goals.
• Collaborate closely with regional managers and store leaders to foster a culture of teamwork, inclusivity, and shared responsibility for achieving sales targets.
• Develop and implement commercial strategies that respond to market trends, competitor activity, and customer preferences, always aiming to enhance profitability.
• Maintain rigorous brand standards across every location by guiding teams in delivering consistent customer experiences and upholding company values.
• Monitor financial performance through detailed P&L analysis, identifying areas for improvement and supporting teams in achieving budgetary objectives.
• Provide ongoing mentorship and training opportunities for store managers, encouraging professional development and knowledge sharing within the network.
• Build strong inter-personal relationships across departments to ensure smooth communication between executive leadership and frontline staff.
• Champion flexible working practices that accommodate diverse needs within your team, promoting work-life balance and employee satisfaction.
• Drive continuous improvement initiatives by gathering feedback from customers and staff, using insights to refine operational processes.
• Represent the retail division in strategic meetings, contributing your expertise to broader business planning and decision-making.

What you bring:

The ideal candidate for Head of Retail brings extensive experience managing large-scale retail operations across both physical stores and digital platforms. Your background demonstrates a commitment to collaborative leadership—building dependable relationships with regional managers and store leaders while fostering an inclusive culture where everyone feels valued. You possess strong analytical abilities that enable you to interpret market trends accurately; this skill informs your commercial strategies aimed at maximising profitability. Your deep understanding of P&L management allows you to monitor budgets closely and identify areas for improvement. Inclusive leadership is central to your approach: you mentor team members through training opportunities that encourage professional growth. Your interpersonal skills help you connect easily with colleagues at all levels—creating a sense of kinship throughout the organisation. Experience implementing flexible working arrangements shows your sensitivity to employee wellbeing. You are enthusiastic about championing continuous improvement initiatives based on customer feedback. Representing retail interests in strategic meetings comes naturally; your thoughtful insights contribute positively to broader business planning.

• You bring at least 10 years’ proven experience in retail operations management, demonstrating your ability to oversee complex multi-site environments.
• Your collaborative approach enables you to build dependable relationships with regional managers, store leaders, and cross-functional teams.
• You possess strong analytical skills that allow you to interpret market trends, competitor activity, and financial data effectively.
• Your commercial acumen ensures you can develop strategies that maximise profitability while maintaining brand integrity.
• A deep understanding of P&L management empowers you to monitor budgets closely and drive improvements where necessary.
• You are committed to inclusive leadership practices that nurture talent within your team through mentorship and training opportunities.
• Your interpersonal skills make it easy for you to connect with colleagues at all levels, fostering a sense of kinship throughout the organisation.
• You have experience implementing flexible working arrangements that support employee wellbeing without compromising operational excellence.
• Your sensitivity to customer needs helps you champion continuous improvement initiatives based on real-world feedback.
• You are enthusiastic about representing retail interests in strategic meetings, contributing thoughtful insights that benefit the wider business.

What's next:

If you’re ready to take your career in retail management to new heights while enjoying flexibility, generous benefits, and supportive leadership—apply now!

Apply today by clicking on the link provided.

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551