General Operations Manager (Food Retail)

An exciting General Operations Manager (Food Retail) (x 1 vacancy) job has just become available at one of the multi dine-in experience restaurants based in Bangkok. Reporting directly to the Head of BU, this is a role for a Area Manager, Senior Area Manager, Assistant General Manager who is a leader in their field.

General Operations Manager – Food Retail

Salary: Competitive and based on experience

Location: Bangkok

Keywords: restaurant operations, multi-site management, food and beverage, team development, customer experience, operational efficiency, stakeholder coordination, service standards

A leading player in the food retail sector is seeking a General Operations Manager to oversee the seamless functioning of multiple restaurant brands and branches across Bangkok. This is an exceptional opportunity for you to bring your expertise in multi-site management and food and beverage operations to a role where your impact will be felt daily. You will play a pivotal part in ensuring that every location delivers consistent, high-quality service while driving operational excellence and business growth. The organisation values collaboration, employee development, and a supportive environment where your leadership skills can truly flourish.

• Take charge of the day-to-day operations for several restaurant brands and branches, ensuring each location upholds the highest standards of service and efficiency.
• Work closely with diverse teams to foster a culture of continuous improvement, professional growth, and shared success throughout all levels of the organisation.
• Enjoy the chance to make a tangible difference by identifying opportunities for operational enhancements that directly contribute to business profitability and customer satisfaction.

What you'll do:

As a General Operations Manager – Food Retail, you will be entrusted with overseeing the full spectrum of activities required to keep multiple restaurant brands running smoothly. Your days will be filled with opportunities to connect with teams at various locations, review key performance indicators, implement process improvements, and ensure that every guest enjoys an outstanding dining experience.

• Oversee the daily operations of multiple restaurant brands and branches, ensuring smooth workflows and adherence to established service standards at every location.
• Monitor and analyse both operational and financial performance metrics such as profit and loss statements, cost control measures, and budgeting processes to drive improvements in efficiency and profitability.
• Evaluate existing operational processes regularly to identify areas for enhancement, implementing changes that boost overall effectiveness across all sites.
• Coordinate with internal departments as well as external partners to align on business objectives, support operational requirements, and ensure seamless communication between stakeholders.
• Identify operational challenges promptly and resolve them effectively by making considered decisions that balance immediate needs with long-term goals.

What you bring:

To excel as a General Operations Manager – Food Retail, you will bring a wealth of hands-on experience from managing complex restaurant operations across multiple sites. Your background should include not only deep knowledge of food & beverage industry best practices but also a proven record of guiding teams towards shared objectives through empathy, encouragement, and clear communication.

• Demonstrated experience managing multiple restaurant branches or brands within the food retail or food & beverage industry is essential for this role.
• A comprehensive understanding of restaurant operations including front-of-house and back-of-house processes is required to ensure smooth daily functioning across all sites.
• Proven ability to analyse financial data such as P&L statements, budgets, and cost controls in order to inform decision-making that enhances profitability.
• Familiarity with health, safety, and hygiene regulations relevant to the food retail sector is important for safeguarding both staff wellbeing and brand reputation.

What sets this company apart:

This organisation stands out in the food retail landscape thanks to its unwavering commitment to delivering memorable dining experiences across all its brands. With a strong emphasis on teamwork, personal growth opportunities abound—employees are encouraged not just to meet expectations but exceed them through ongoing learning initiatives.

What's next:

If you are ready to take on an exciting challenge where your talents can shine across multiple restaurant brands in Bangkok’s vibrant food scene, this is your moment!

Apply today by clicking on the link provided—your next rewarding career move awaits.

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551