Key Account Manager (HORECA/Luxury Hotel)-French Native Speaker

What You'll Do

Customer & Account Management

• Manage and develop key HORECA accounts to achieve sales, revenue, and profitability targets
• Build strong relationships with chefs, purchasing managers, restaurant owners, and hospitality decision-makers
• Conduct regular customer visits, business reviews, and relationship-building activities
• Ensure high levels of customer satisfaction and long-term account retention

Business Development

• Identify and acquire new HORECA customers across hotels, restaurants, cafés, catering businesses, and food service operators
• Increase product penetration and sales volume within existing accounts
• Introduce new products, promotions, and value-added solutions to customers
• Monitor market trends, customer needs, and competitor activities to identify growth opportunities

Sales Performance & Commercial Management

• Achieve monthly, quarterly, and annual sales targets
• Prepare sales forecasts, pipeline reports, and account development plans
• Negotiate pricing, contracts, and commercial agreements within company guidelines
• Drive profitable growth while maintaining strong customer relationships

Cross-Functional Collaboration

• Partner closely with Customer Service, Supply Chain, Warehouse, Procurement, and Finance teams to ensure seamless service delivery
• Support collection activities and maintain healthy account receivables
• Collaborate with Marketing teams on customer promotions, activation programs, and business growth initiatives

What You Bring

• Bachelor's degree in Business Administration, Marketing, Hospitality Management, Economics, or related fields
• 3–7 years of experience in Key Account Management, HORECA Sales, Food Service Sales, or B2B Sales
• Proven experience working with hotels, restaurants, cafés, catering companies, or food service operators
• Existing network within the hospitality and food service industry is highly preferred
• Experience selling food ingredients, fresh food, frozen food, seafood, or FMCG products is a strong advantage
• Understanding of food service operations, purchasing processes, and account management best practices
• Strong commercial acumen and negotiation skills
• Ability to manage strategic accounts and drive long-term business growth
• Fluent in English; additional language capabilities such as French would be advantageous
• Excellent communication, relationship-building, and stakeholder management skills
• Self-motivated, proactive, and results-oriented

Why Join This Company?

• Join a market-leading food and beverage organization with a strong national footprint
• Opportunity to work with premium products and leading hospitality customers
• High-visibility commercial role with direct impact on business growth
• Dynamic and entrepreneurial working environment
• Strong career progression opportunities within sales and commercial leadership functions