HR Manager

We are looking for an experienced and hands-on HR Manager to lead the overall HR function for our fashion retail business, covering both Head Office and retail operations. The successful candidate will act as a strategic HR Business Partner to senior management, translating business priorities into effective people strategies while ensuring strong HR operations, employee engagement, talent management, and compliance.

Key Responsibilities

HR Strategy & Business Partnership

• Develop and implement HR strategies aligned with business objectives and organizational growth plans.
• Partner with senior management and business leaders to provide strategic HR advice and people solutions.
• Lead organizational design, manpower planning, succession planning, and workforce optimization.
• Provide HR insights and recommendations to support business and people-related decisions.
• Translate regional/global HR policies into effective local practices where applicable.

HR Operations & Retail HR Management

• Oversee end-to-end HR operations across Head Office and retail/store locations.
• Ensure consistent implementation of HR policies, procedures, and processes across the organization.
• Partner with retail management to address workforce, attendance, performance, employee relations, and people-related matters.
• Ensure a consistent and positive employee experience across Head Office and retail locations.
• Continuously improve HR processes and operational efficiency.

Talent Acquisition & Workforce Planning

• Lead workforce planning and recruitment strategies in line with business expansion and manpower requirements.
• Oversee end-to-end recruitment for both corporate and retail positions.
• Partner with hiring managers to identify talent requirements and develop effective recruitment strategies.
• Build talent pipelines and optimize sourcing channels for both retail and corporate talent.
• Monitor recruitment effectiveness, hiring trends, and manpower costs.

Compensation & Benefits / Payroll

• Oversee Compensation & Benefits, payroll, incentive programs, and sales commission schemes.
• Ensure compensation structures are competitive, internally equitable, and aligned with market requirements.
• Lead annual salary review, bonus, incentive, and benefits processes.
• Monitor manpower costs and identify opportunities for cost optimization.
• Ensure payroll accuracy, timeliness, and compliance with company policies and Thai Labor Law.

Employee Relations & Engagement

• Lead employee relations activities and provide guidance on disciplinary, grievance, and workplace matters.
• Ensure fair, consistent, and professional handling of employee relations issues.
• Develop and implement employee engagement initiatives to strengthen organizational culture and employee experience.
• Monitor employee feedback and engagement results and translate insights into actionable HR initiatives.
• Support internal communication and culture-building activities.

Talent Development & Performance Management

• Partner with management to strengthen talent development and succession planning.
• Lead and support performance management processes across the organization.
• Identify critical talent and capability development needs in partnership with business leaders.
• Support leadership development and employee capability-building initiatives.

HR Transformation, HRIS & People Analytics

• Lead HR transformation, digitalization, and process improvement initiatives.
• Drive HRIS implementation, optimization, and data accuracy.
• Develop HR reports and people analytics to identify workforce trends and business insights.
• Provide data-driven analysis on headcount, turnover, manpower costs, recruitment, and employee-related metrics.
• Leverage HR data to support strategic workforce and business decisions.

HR Compliance & Governance

• Ensure compliance with Thai Labor Law and relevant employment regulations.
• Maintain strong HR governance, internal controls, policies, and documentation.
• Ensure HR practices are aligned with company policies and regional/global standards.
• Support internal and external HR audits when required.

HR Team Leadership

• Lead, coach, and develop the HR team across key HR functions.
• Establish clear priorities, KPIs, and service standards for the HR function.
• Build a collaborative, high-performing HR team that effectively supports business objectives.

Requirements

• 8+ years of progressive HR experience, with experience at HR Manager or equivalent level.
• Experience in Fashion Retail, Retail, FMCG, or Consumer business; Fashion Retail experience is a strong advantage.
• Strong experience in HR Operations, HRBP, Talent Acquisition, C&B, Employee Relations, and Workforce Planning.
• Experience managing HR for multi-site / retail store operations is highly preferred.
• Strong knowledge of Thai Labor Law and HR practices.
• Strong analytical, problem-solving, and stakeholder management skills.
• Experience with HRIS, HR transformation, and people analytics is an advantage.
• Strong English communication skills.
• Hands-on, proactive, and commercially minded with the ability to work in a fast-paced retail environment.

To Apply:
Please send your updated CV to supalak.kangindath@robertwalters.co.th

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551