HR Manager/Director (Food Retail)

A leading food retail in Bangkok is seeking a Human Resources Manager or Director to play a pivotal role in shaping and developing their HR function. This opportunity is ideal for someone who thrives in a supportive, communal environment and is passionate about nurturing teams and building strong inter-personal connections. The company is experiencing significant growth and transformation, making this an exciting time to join and contribute to the evolution of their HR processes.

A leading food retail organisation in Bangkok is seeking a Human Resources Manager or Director to play a pivotal role in shaping and developing their HR function. This opportunity is ideal for someone who thrives in a supportive, communal environment and is passionate about nurturing teams and building strong inter-personal connections. The company is experiencing significant growth and transformation, making this an exciting time to join and contribute to the evolution of their HR processes. If you are committed to sharing your expertise, enjoy collaborating with others, and are eager to help implement systems that foster a warm, inclusive workplace culture, this position offers flexible working opportunities and the chance to make a lasting impact. Candidates from the F&B, restaurant, or hospitality sectors who possess excellent English skills will find this role particularly rewarding.

• You will be instrumental in building and developing the HR function within a growing food retail business, ensuring all-around HR capabilities are established and maintained.
• The organisation values collaborative teamwork, supportive leadership, and offers flexible working opportunities as it continues to evolve its HR processes.
• This role provides the chance to work closely with knowledgeable colleagues in an inclusive environment where training opportunities are encouraged and supported.

What you'll do:

As a Human Resources Manager or Director (Food Retail), you will be at the heart of transforming the HR function for a thriving business in Bangkok. Your day-to-day responsibilities involve working closely with management to shape strategies that reflect the company’s commitment to collaboration, inclusivity, and shared success. You’ll be responsible for nurturing employee engagement through thoughtful initiatives that build trust among colleagues. By improving manual processes and implementing new systems, you’ll help create a more efficient workplace where everyone feels supported. Your role also includes guiding recruitment practices, overseeing onboarding experiences, managing performance reviews, and developing training programmes that promote communal learning. You’ll act as a dependable resource for managers dealing with employee relations issues—always approaching challenges with empathy. Compliance with local regulations is essential; you’ll ensure policies are communicated clearly so employees feel secure. Monitoring HR metrics allows you to share valuable insights with leadership while championing diversity ensures every team member feels included. Success in this role means being responsive to evolving business needs while consistently supporting your colleagues.

• You will collaborate with senior management to design and implement comprehensive HR strategies that align with the organisation’s goals and values.
• You will nurture a positive workplace culture by supporting employee engagement initiatives and fostering inter-personal relationships across all levels of the business.
• You will lead efforts to improve manual HR processes by identifying areas for automation and helping introduce new systems that enhance efficiency and accuracy.
• You will provide guidance on recruitment, onboarding, performance management, and employee development programmes, ensuring these processes are considerate and inclusive.
• You will support managers in resolving employee relations matters with empathy and sensitivity, promoting trust and understanding throughout the organisation.
• You will ensure compliance with local labour laws and regulations while maintaining honest communication with employees regarding policies and procedures.
• You will develop training programmes that encourage knowledge sharing, personal growth, and communal learning within the team.
• You will manage compensation, benefits administration, and welfare initiatives in a manner that is both fair and responsive to employee needs.
• You will monitor HR metrics to assess progress towards organisational objectives, sharing insights with leadership to inform future decisions.
• You will champion diversity and inclusion efforts by creating policies that support under-represented groups within the workforce.

What you bring:

The ideal candidate for Human Resources Manager or Director (Food Retail) brings extensive experience from the food retail, restaurant, or hospitality sectors—ensuring familiarity with industry-specific requirements. Your ability to communicate fluently in English is essential for connecting teams across different backgrounds. You have demonstrated success collaborating on strategic projects that require careful consideration of both operational needs and interpersonal dynamics. Your expertise in manual HR processes positions you as someone who can thoughtfully identify areas for improvement without disrupting existing workflows. You approach employee relations issues with empathy—always striving for solutions that foster trust among colleagues. Your commitment to inclusivity shines through in recruitment practices designed to welcome under-represented groups into the workforce. Managers rely on your dependable advice when navigating performance reviews or planning development programmes. You understand local labour laws thoroughly—ensuring compliance while keeping staff informed about policy changes. Your passion for training encourages communal learning; your ability to monitor HR metrics means you can share valuable insights that help guide organisational growth.

• Your proven experience in human resources within the food retail, restaurant, or hospitality industry demonstrates your ability to understand sector-specific challenges.
• Your proficiency in English enables you to communicate effectively across diverse teams and support international standards.
• Your collaborative approach allows you to work well with others when designing strategies or implementing new systems.
• Your knowledge of manual HR processes equips you to identify improvement opportunities and drive change through automation.
• Your empathetic nature helps you resolve employee relations matters sensitively while promoting trust throughout the organisation.
• Your commitment to inclusivity ensures recruitment practices are considerate of under-represented groups.
• Your dependability makes you a trusted advisor for managers seeking guidance on performance management or employee development.
• Your understanding of local labour laws guarantees compliance while maintaining honest communication with staff members.
• Your enthusiasm for training opportunities supports communal learning within the team.
• Your experience monitoring HR metrics enables you to share actionable insights that inform organisational decisions.

What sets this company apart:

This organisation stands out as a leader in Bangkok’s food retail sector due to its unwavering commitment to creating an inclusive workplace where every team member feels valued. The company is currently undergoing significant growth—offering unique opportunities for professional development as it evolves its HR function. Employees benefit from flexible working arrangements tailored to individual needs as well as access to ongoing training programmes designed for personal advancement. Supportive leadership fosters an environment where collaboration is encouraged at every level; knowledgeable colleagues share their expertise freely so everyone can learn together. The company’s dedication to diversity ensures under-represented groups are welcomed into the workforce through thoughtful policies. Joining this team means becoming part of a network built on trust, compassion, and shared success—where your contributions truly matter.

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551