HR Manager (Food retail)

A leading organisation in the food and beverage sector is seeking a Human Resources Manager to play a pivotal role in their ambitious branch expansion plans across Bangkok. This is an exceptional opportunity for you to bring your expertise in HR management within the food retail environment, directly contributing to the growth of a vibrant and dynamic business.

A leading organisation in the food and beverage sector is seeking a Human Resources Manager to play a pivotal role in their ambitious branch expansion plans across Bangkok. This is an exceptional opportunity for you to bring your expertise in HR management within the food retail environment, directly contributing to the growth of a vibrant and dynamic business. You will be at the heart of operational excellence, working closely with the operations team to ensure seamless recruitment, effective manpower cost control, and efficient payroll and compensation management. If you are passionate about supporting teams, thrive in a lively setting, and have hands-on experience with new restaurant openings, this role offers you the chance to make a significant impact while enjoying flexible working opportunities and a supportive leadership culture.

• Be instrumental in driving the expansion of new food retail branches by managing all aspects of human resources, from recruitment to payroll.
• Work collaboratively with operations managers and other key stakeholders to ensure smooth day-to-day operations and optimal staffing levels.
• Enjoy being part of a supportive team that values knowledge sharing, professional development, and inclusive workplace practices.

What you'll do:

As a Human Resources Manager – Food Retail, you will be entrusted with shaping the people strategy behind an exciting period of branch expansion. Your days will be filled with meaningful collaboration as you partner with operations managers to anticipate staffing needs for each new location. You will take ownership of recruitment campaigns designed specifically for the fast-paced world of food retail—sourcing candidates who not only possess relevant skills but also share the organisation’s commitment to excellent service. Beyond hiring, your attention will turn to payroll accuracy and compensation management, where your diligence ensures every team member feels valued. By developing tailored HR policies and supporting ongoing training initiatives, you will help create an environment where employees can thrive. Your ability to manage sensitive employee relations matters with care will further strengthen team cohesion. Ultimately, your work will underpin the successful launch of each new branch while nurturing a culture built on trust, respect, and shared achievement.

• Oversee end-to-end recruitment processes for new restaurant branches, ensuring timely hiring of qualified staff who align with company values.
• Collaborate closely with operations managers to forecast manpower needs and develop strategic workforce plans that support business growth.
• Manage payroll administration and compensation and benefits programmes, ensuring accuracy, compliance, and employee satisfaction.
• Monitor and control manpower costs by analysing staffing requirements, optimising schedules, and implementing cost-effective solutions.
• Support onboarding processes for new hires, fostering a welcoming environment that encourages retention and engagement from day one.
• Develop HR policies tailored to the unique needs of food retail operations, ensuring legal compliance and best practice standards are met.
• Provide guidance on employee relations issues, promoting positive communication and resolving concerns with empathy and fairness.
• Coordinate training initiatives that enhance staff skills in customer service, food safety, and operational efficiency.
• Maintain up-to-date HR records for all employees across multiple branches, ensuring data integrity and confidentiality at all times.

What you bring:

To excel as a Human Resources Manager – Food Retail, you will bring hands-on experience gained from overseeing HR activities during periods of rapid expansion within the F&B sector. Your familiarity with the nuances of opening new restaurant branches means you understand how critical it is to balance speed with quality when recruiting large numbers of staff. You are adept at navigating complex payroll systems while ensuring every employee receives fair compensation on time. Your collaborative approach makes you a trusted partner for operations managers as you work together towards shared goals. With strong communication abilities, you foster open dialogue among teams while handling sensitive matters discreetly. Your commitment to continuous improvement drives you to refine HR policies so they remain relevant as the business evolves. Above all else, your passion for supporting others shines through in everything you do—helping create workplaces where everyone feels included and empowered.

• Direct experience managing HR functions during new restaurant or food retail branch openings is essential for success in this position.
• Proven background in the F&B industry—such as bakery chains, beverage outlets, or quick-service restaurants—demonstrates your understanding of sector-specific challenges.
• Expertise in recruitment strategies tailored to high-volume hiring environments ensures you can attract top talent efficiently.
• Comprehensive knowledge of payroll systems and compensation & benefits administration allows you to maintain accuracy and compliance across multiple locations.
• Strong interpersonal skills enable you to build trusting relationships with both frontline staff and senior management alike.
• Experience collaborating with operations teams highlights your ability to align HR initiatives with broader business objectives.
• A track record of developing or refining HR policies within a food retail context shows your commitment to best practice standards.
• Ability to handle confidential information sensitively reflects your professionalism and respect for others’ privacy.
• Excellent organisational skills support your capacity to manage competing priorities during periods of rapid growth.

What sets this company apart:

This organisation stands out as a leader in Thailand’s thriving food retail landscape thanks to its unwavering focus on people-first values. Employees benefit from an inclusive culture where teamwork is celebrated at every level—from kitchen staff through to senior management. The company’s commitment to professional development means there are always opportunities for learning new skills or advancing your career within the group. Flexible working arrangements are encouraged wherever possible so that team members can achieve a healthy work-life balance even during busy periods of expansion. As part of this forward-thinking business, you’ll enjoy being surrounded by colleagues who share your enthusiasm for delivering outstanding customer experiences while supporting one another’s growth along the way. The leadership team is known for its supportive approach—offering guidance without micromanagement—and fostering an environment where everyone’s contributions are recognised. Whether you’re helping open a flagship store or refining internal processes behind the scenes, you’ll find plenty of scope here to make your mark while feeling genuinely valued every step of the way.

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551