Head of Sales Training & Development (Thai National Only)

A leading organisation in Bangkok is bursting with excitement as they search for a Head of Sales Training and Development to ignite the transformation of their Agency Learning Academy! This is your chance to be the driving force behind a future-ready, high-performing agency team by crafting and launching inspiring learning strategies, competency frameworks, and leadership development programmes. You’ll be at the heart of digital learning innovation, boosting agent productivity, recruitment quality, customer experience, and business growth. The role offers you an incredible platform to collaborate with passionate cross-functional teams, influence key business priorities, and deliver training solutions that truly make a difference. If you thrive on nurturing talent, championing inclusive growth, and creating lasting value through learning excellence, seize this opportunity to shine in an environment that celebrates flexibility, knowledge sharing, and supportive leadership.

What you'll do:

As Head of Sales Training and Development based in Bangkok, you’ll be at the centre of an energetic capability-building agenda. Your daily mission will be to develop strategic learning initiatives that spark professional growth among agents at every career stage. You’ll oversee the creation of engaging training roadmaps that address onboarding needs for new agents as well as ongoing sales capability enhancement for experienced professionals. By introducing advanced programmes in wealth management and protection solutions—and harnessing digital platforms—you’ll ensure the academy stays ahead of industry trends. Your expertise in managing budgets and vendor relationships will help amplify the impact of each intervention. You’ll also be responsible for ensuring compliance through rigorous licensing and certification processes while collaborating enthusiastically with cross-functional teams to deliver targeted solutions. Success in this role means nurturing talent through creative approaches to learning delivery; your ability to analyse performance metrics will empower you to continuously refine strategies for outstanding business outcomes.

• Develop and champion a strategic vision for the Agency Learning Academy that energises organisational objectives and supports ambitious agency growth plans.
• Establish a robust learning roadmap that covers new agent onboarding, sales capability enhancement, leadership development programmes, and succession planning initiatives—all designed to inspire.
• Lead the transformation of the academy into a digital-first learning environment by embracing advanced platforms and AI-enabled solutions that engage learners.
• Manage academy budgets, resources, and vendor relationships with enthusiasm to maximise learning impact and return on investment.
• Design and enhance competency frameworks for agents, unit managers, and agency leaders to support continuous capability building across all segments.
• Create tailored learning journeys that elevate sales effectiveness, customer advisory skills, financial planning capabilities, and business management competencies.
• Introduce advanced programmes for Wealth Management, Protection Solutions, Health Insurance, Investment-Linked Products, and High-Net-Worth client engagement—empowering agents to excel.
• Build dynamic leadership development programmes for Agency Managers and Unit Managers while supporting succession planning and nurturing future leaders.
• Oversee licensing, onboarding, certification programmes to ensure regulatory compliance in accordance with industry standards—keeping everyone on track.
• Leverage blended learning methodologies—including classroom training, virtual sessions, microlearning modules—to drive learner engagement and optimise outcomes.

What you bring:

The ideal candidate for Head of Sales Training and Development brings a wealth of experience from agency distribution or insurance training environments paired with strong academic credentials. Your background includes managing complex learning programmes at scale—demonstrating operational excellence alongside strategic vision. You possess deep familiarity with sales management practices within insurance agencies as well as expertise in competency framework design. Your fluency in English enables you to engage seamlessly with senior leaders across multiple functions. You have successfully led transformations towards digital-first training delivery models using blended methodologies; your analytical approach ensures continuous improvement based on measurable outcomes. Alongside technical proficiency you offer exceptional interpersonal skills—building trust-based partnerships internally as well as externally—and thrive when collaborating on shared goals. Your commitment to nurturing talent through inclusive growth leadership makes you an invaluable asset ready to energise this team.

• Bachelor’s degree in Business Administration, Human Resources, Education, Insurance, Finance or related fields is required for this role—your academic foundation matters.
• More than ten years’ experience in Agency Distribution or Learning & Development within insurance or financial services sectors is essential—your expertise will shine here.
• At least five years’ proven track record managing large-scale learning and development programmes in a leadership capacity is necessary—showcase your leadership journey.
• Deep understanding of insurance agency business models including sales management practices and financial advisory frameworks is highly valued—bring your industry insights.
• Experience designing competency frameworks as well as transforming traditional training academies into digital-first organisations is preferred—demonstrate your adaptability.
• Demonstrated success in driving learning initiatives that improve agency productivity and overall business performance is crucial—let your results speak for themselves.
• Exceptional English communication skills—both written and spoken—are mandatory due to frequent interaction with senior stakeholders—connect confidently across levels.
• Ability to build collaborative relationships with internal teams such as Compliance, Operations as well as external training providers is important—be a connector.
• Familiarity with blended learning methodologies including classroom instruction, virtual sessions and self-paced modules enhances your suitability—embrace diverse approaches.
• Analytical mindset capable of utilising data-driven insights to optimise learning investments while presenting performance updates effectively—make informed decisions.

What sets this company apart:

This organisation stands out for its unwavering commitment to professional development within the insurance sector—and they do it with infectious enthusiasm! Employees enjoy flexible working opportunities designed to support work-life balance while encouraging personal growth through ongoing training initiatives. The company fosters an inclusive culture where knowledge sharing is actively promoted; supportive leadership ensures every team member feels valued regardless of their background or experience level. With access to state-of-the-art digital platforms—and a focus on continuous innovation—the workplace offers ample opportunities for skill enhancement across all career stages. Collaboration between departments is encouraged so you can connect meaningfully with colleagues from diverse areas such as product development marketing operations compliance HR or external partners. The organisation’s dedication to ethical selling practices governance transparency further reinforces its reputation as an employer of choice within Bangkok’s vibrant insurance landscape.

What's next:

If you’re ready to nurture talent through transformative learning strategies—and want your energy to make a real impact—apply now!

Apply today by clicking on the link provided.

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551