Lead Internal auditor

Our client is a dynamic and rapidly expanding retail group with a strong presence in Southeast Asia, particularly in Thailand. They specialize in multi-brand operations and are dedicated to delivering exceptional customer experiences through their diverse portfolio of global brands. With expertise spanning fashion, lifestyle, and luxury retail.

Our client is currently looking for an Internal Auditor as newly created role to join the team and play a pivotal role in ensuring operational excellence across our multi-brand retail organization. This is a unique opportunity to work directly with the CEO, working as a indiviudal contirbutor to drive impactful changes, and help shape the future of our business.

About the Role

Internal Auditor will act as the organization’s independent ensuring that processes are effectively controlled, documented, and executed. You’ll review newly issued SOPs to ensure alignment with retail best practices, verify compliance across stores, distribution centres and back-office functions, and identify undocumented processes that need formalization. Your insights will help surface issues candidly across functions and brands, driving collaborative solutions while maintaining accountability.

Key Responsibilities

• Evaluate new and revised SOPs such as logistics, inventory management, POS transactions, cash handling) for completeness, control design, segregation of duties, and alignment with retail best practices.
• Benchmark controls against leading multi-brand retail operators and franchise-partner requirements.
• Maintain the group SOP register: version control, ownership tracking, review schedules, and applicability by entities
• Develop and execute an annual risk-based audit plan covering stores, DCs, and head-office functions across all brands and legal entities.
• Conduct unannounced and scheduled field audits and test process execution within systems including interface points where data moves between platforms.
• Rate findings by severity, assign remediation owners/deadlines, track follow-ups until closure, and escalate unresolved issues to the CEO.
• Identify undocumented processes through interviews with process owners and direct observation of workflows.
• Assess whether undocumented processes are effectively controlled; document them as SOPs or redesign them collaboratively before documentation.
• Prioritize high-risk areas such as inventory movements, cash handling, discounts, procurement, and franchise-partner obligations.
• Maintain a cross-functional view of operational health through field presence, KPI analysis, staff interviews, and recurring pain points raised by teams.
• Hold unrestricted access rights across all functions and levels to surface issues candidly without dilution.
• Facilitate working sessions with accountable process owners to design solutions collaboratively while ensuring clear ownership of actions and deadlines.
• Deliver monthly audit dashboards to the CEO summarizing completed audits, findings by severity, remediation status, and SOP coverage updates.
• Present quarterly deep-dive reports to the leadership team highlighting thematic findings and trends in the control environment.

Key Requirements

• CIA/ CPA Bachelor of Accounting with minimums 6 years of combined experience both big 4 and commercial experience in retail industry with hands-on exposure to in-market retail environments
• Proven ability to write SOPs and control frameworks and strong in ERP/POS audit capabilities; SAP experience strongly preferred; LS Central or similar retail POS systems is a plus.
• Advanced Excel skills with the ability to independently pull and test transaction-level data.
• Fluent in Thai with professional English proficiency; comfortable interviewing staff at all levels from store associates to directors.
• Multi-brand or franchise retail background (fashion/luxury experience is a plus).
• Experience working in RFID-enabled inventory environments is advantageous.

Why Join Us?

This role offers unparalleled exposure across all facets of our business from stores to distribution centres to corporate functions enabling you to make a tangible impact on the business. You’ll work closely with senior leadership while enjoying autonomy in shaping audit strategies that drive meaningful change.

How to Apply:

Apply to Siriwan YOUNG at Siriwan.young@robertwalters.co.th or Apply today by clicking on the link below—your future as a valued member of this supportive team awaits! Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551