Maximising potential across the full lifecycle of non-permanent resources.
Our Managed Service Provider (MSP) solution manages the entire process of attracting, recruiting, and managing your non-permanent workforce. It not only delivers the best non-permanent talent into your organisation but also ensures regulatory compliance and manages the payment of workers and suppliers. This includes:
43,000
Professionals we help start their next chapter
11,000
Organisations who we help acquire talent
28
Years of delivering outsourcing solutions to clients worldwide
60
Countries where we deliver outsourcing services
Our client, a renowned global financial services organisation with a rich history spanning over 200 years, first sought our talent solutions expertise back in 2014. Over the past decade, we have partnered with them as their trusted Management Service Provider (MSP), supporting their talent strategy across EMEA.
Today, our direct hiring team plays a pivotal role in powering our client's contingent hires in the UK, Ireland, and Luxembourg.
We make data-driven decisions to optimise your hiring processes and deliver the talent you need effectively and efficiently. The key to operational excellence is accurate data, but many businesses struggle to produce consistent metrics and up-to-date market insight. That’s where RWInsights comes in.
RWInsights is our cloud-based platform powered by 100+ data sources and a global team of data scientists who are experts in talent analytics, and the economic and demographic factors that influence talent. It gives you access to an always-on, personalised talent analytics platform to build a truly data-led approach to managing your non-permanent workforce.
RWLaunch is our Vendor Management System (VMS) technology, underpinning every aspect of MSP delivery. It enables us to manage the full procure-to-pay process and sits as part of our wider RWConnect technology stack with integrations into our sourcing and finance infrastructure.
You can use our best-in-class tech as a complete CWS platform, or it can seamlessly integrate with your tech stack. We also partner with the leading VMS providers and our tech agonistic approach means we will always work with you to implement the solution that works best for your organisation. We are constantly innovating and improving our tech to meet your future hiring needs. So you can stay ahead of the market without constantly upgrading your own systems.
Our business is built on providing the expertise to solve your toughest resourcing and talent management challenges. We have talent solutions specialists at every stage of the non-permanent management lifecycle - from finding the talent you need to rigorous process compliance and vendor performance management. Our teams will get to know you, champion your organisation’s story, and connect you to professionals who can transform your business.
We have strong in-built capability for skills-first, diversity and environmental, social & governance (ESG) hiring needs. Our powerful combination of talent marketers and sourcing partners can help you explore and develop more diverse talent pools. Our experts in selection ensure a fair and meritocratic process every time. Whatever your challenges, we provide practical solutions and operational excellence at scale and speed, flexing the size and make-up of our team to match your requirements.
Jessica Holt
Managing Director of Workforce Consultancy
With over 20 years of experience, Jessica joined us in 2021 to establish our Workforce Consultancy function and consolidate our Employed Consultant Model.
Hazel Lancashire
Managing Director, APAC
Hazel is responsible for the strategic direction of our APAC Outsourcing business, with absolute focus on exemplary service delivery to our partners and streamlining business operations.
Kristen Buckheit
Managing Director, EMEA
Kristen creates and implements strategic initiatives for our business and clients, empowering our internal teams to provide industry-leading client experience.
Kristin Thomas
President, North America
Kristin is accountable for driving new business development, empowering talent, developing trusted and diverse client partnerships, and providing best-in-class delivery.
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