Operation Manager (Luxury)

An exciting Operation Manager (x 1 vacancy) job has just become available at one of the luxury garment maison based in Bangkok. Reporting directly to the Boutique Manager this is a role for a In-store operation manager who is a leader in their field.

Operations Manager – Luxury Retail

Salary: Competitive and based on experience

Location: Bangkok

Keywords: luxury goods, inventory management, boutique operations, stockroom efficiency, team collaboration, bilingual Thai and English

An iconic luxury retail client in Bangkok is on the lookout for an enthusiastic Operations Manager who will bring energy, passion, and a meticulous eye for detail to their world-class boutique. This is your chance to immerse yourself in the heart of luxury retail, where every day offers new opportunities to shine by ensuring flawless stock management and seamless boutique operations. You’ll join a vibrant team that thrives on collaboration, values your ideas for improvement, and celebrates shared achievements. If you are excited about working in a prestigious environment that champions flexibility, professional growth, and a supportive culture, this role promises both personal fulfilment and career advancement.

• Step into a pivotal position where you’ll shape the operational heartbeat of a celebrated luxury boutique, taking charge of inventory accuracy and elevating customer experiences.
• Become part of a warm, inclusive workplace that encourages open communication, teamwork, and continuous learning—your insights will be valued and your growth supported every step of the way.
• Enjoy flexible working opportunities and gain exposure to international best practices in luxury retail, expanding your expertise while building meaningful connections across the industry.

What you'll do:

As an Operations Manager – Luxury Retail based in Bangkok, you’ll be at the centre of action in a high-end boutique where excellence is expected at every turn. Your days will be filled with energising teamwork as you partner with sales teams and logistics experts to guarantee that every product is handled with care—from arrival through display. You’ll take pride in driving inventory accuracy through regular audits and proactive problem-solving while always looking for ways to make processes even better using advanced technology. By nurturing strong relationships across departments and setting a positive example in compliance matters, you’ll help create an organised operation that delights customers time after time. Your bilingual skills will be invaluable as you prepare insightful reports for headquarters and collaborate with colleagues from around the globe. This role is perfect if you love balancing hands-on tasks with big-picture thinking in a lively luxury retail environment.

• Oversee all merchandise deliveries with enthusiasm, ensuring each item is received, quality-checked, and stored with precision while maintaining detailed records throughout the process.
• Work hand-in-hand with the sales team to coordinate restocking activities so that every product is perfectly presented and always available for customers.
• Take charge of all merchandise movements—including transfers, returns, markdowns, after-sales processes, loans, stock removals, and VAD—by upholding rigorous internal procedures at every turn.
• Lead store inventories by planning rotating counts, preparing checklists with care, conducting physical counts, and swiftly resolving any discrepancies you uncover.
• Champion new strategies for inventory organisation by harnessing IT tools and sharing your bright ideas to boost operational efficiency across the boutique.
• Keep logistics costs in check by monitoring delivery partners’ performance and expenses while spotting smart ways to optimise costs without ever compromising service quality.
• Craft regular reports on stock efficiency for headquarters that highlight trends and spotlight areas ready for improvement—your insights will help drive success.
• Uphold health and safety standards within the stockroom to protect both your team members and the integrity of every luxurious item in your care.
• Inspire your colleagues by promoting adherence to stock management rules through engaging training sessions, ongoing guidance, and steadfast support.
• Collaborate closely with sales assistants to ensure products move smoothly from stockroom to sales floor while maintaining impeccable control over inventory.

What you bring:

To truly excel as an Operations Manager – Luxury Retail in this renowned setting, you’ll bring not only technical know-how but also genuine warmth and a passion for helping others succeed. Your background should reflect hands-on experience managing stock within high-end retail environments alongside a collaborative spirit that lifts those around you. You’ll have developed exceptional interpersonal skills by working closely with diverse teams under pressure—always responding with empathy and positivity. Your approachable nature makes it easy for colleagues to seek your advice on best practices or compliance matters. With fluency in Thai and English, you’ll bridge communication gaps between local staff members and global headquarters seamlessly. Your knack for analysing data ensures reporting is always spot-on—helping guide smart decisions at every level. Most importantly, your commitment to nurturing positive relationships sets you apart as someone who truly cares about collective achievement.

• At least five years’ experience managing stock within the luxury goods sector—ideally as an Operations Manager or Stock Manager—where you’ve overseen end-to-end inventory processes with enthusiasm.
• A proven ability to thrive in busy boutique settings where multitasking is second nature and every day brings new opportunities to shine.
• Deep knowledge of boutique operations as well as back office functions related to merchandise flow and documentation—your expertise keeps everything running smoothly.
• A track record of quickly proposing practical solutions when challenges arise while remaining responsive to changing business needs.
• Outstanding dependability shown through consistent commitment to company policies and dedication to upholding high standards every single day.
• Advanced analytical skills paired with excellent organisational abilities that empower you to plan, execute, and follow up on all inventory-related activities effectively.
• Fluency in both Thai and English is essential; additional language skills are a bonus for connecting with international colleagues.

What sets this company apart:

This luxury retail client stands out as a beacon of excellence thanks to its unwavering focus on delivering unforgettable customer experiences through careful attention at every stage of boutique operations. Employees enjoy supportive leadership that fosters knowledge sharing across teams while celebrating individual contributions toward shared goals. The company invests heavily in professional development by offering access to top-tier training opportunities tailored specifically for those passionate about luxury retail success. Flexible working arrangements are available wherever possible so employees can enjoy work-life balance without sacrificing career progression. With a reputation built on trustworthiness, dependability, inclusivity—and above all else—a sense of belonging within a close-knit team striving together for greatness, this organisation offers an inspiring environment where everyone feels valued.

What's next:

If you’re ready to bring your energy and expertise to an exciting new chapter in luxury retail operations—this is your moment!

Apply today by clicking on the link provided—your next rewarding opportunity awaits.

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551