Boutique Manager – Fine Jewellery

Keywords: luxury retail, fine jewellery, customer experience, team development, Bangkok opportunity, exclusive collections, sales excellence, boutique management, client relationships, premium service

An exciting Boutique Manager – Fine Jewellery (x 1 vacancy) job has just become available at one of the top fine Jewellery port based in Bangkok. Reporting directly to the Managing Director, this is a role for a boutique manager who is a leader in their field.

What you'll do:

As Boutique Manager – Fine Jewellery, you will immerse yourself in the world of luxury retail by guiding every facet of boutique operations. Your day-to-day activities will revolve around creating an inviting space where clients can explore exquisite collections with confidence. You will play a key role in developing your team’s talents through ongoing coaching sessions while ensuring that each member feels supported in reaching their goals. By building genuine connections with clients, you will help them discover pieces that resonate personally, turning visits into cherished experiences. Your attention to detail will be essential as you curate displays that captivate visitors’ imaginations and manage inventory seamlessly behind the scenes. Through thoughtful event planning and close collaboration with marketing partners, you will elevate the boutique’s reputation within Bangkok’s vibrant luxury scene. Success in this role means consistently delivering warmth, expertise, and reliability—qualities that set both you and the boutique apart.

• Oversee all daily operations of the boutique, ensuring that every aspect runs smoothly and efficiently to deliver an exceptional customer journey.
• Cultivate a warm and welcoming atmosphere where clients feel valued and supported throughout their shopping experience.
• Mentor, train, and inspire your team members to achieve sales targets while fostering a collaborative and nurturing workplace culture.
• Develop strong relationships with new and returning clients by understanding their preferences and providing personalised recommendations from our exclusive fine jewellery collections.
• Implement visual merchandising strategies that highlight the beauty and uniqueness of each piece, maintaining impeccable presentation standards at all times.
• Monitor inventory levels closely, coordinating with suppliers and internal teams to ensure optimal stock availability without compromising on quality or selection.
• Handle client feedback with empathy and professionalism, resolving any concerns promptly to maintain high levels of satisfaction and loyalty.
• Organise special events and private viewings that create memorable moments for clients while promoting new collections or limited-edition pieces.
• Prepare regular sales reports and performance analyses to inform strategic decisions that drive boutique success.
• Collaborate with marketing teams to enhance brand visibility through local partnerships, social media engagement, and community outreach initiatives.

What you bring:

To excel as Boutique Manager – Fine Jewellery, your background should reflect significant exposure to high-end retail settings where attention to detail is second nature. Your interpersonal strengths will shine as you build rapport with discerning clientele who expect nothing less than excellence at every touchpoint. The ideal candidate brings not only technical knowledge about precious stones or metals but also emotional intelligence—enabling you to anticipate needs before they arise. Your ability to organise complex schedules or coordinate exclusive events demonstrates reliability under pressure. A natural collaborator at heart, you thrive when sharing insights or celebrating achievements together as a team. Your commercial acumen allows you to spot opportunities for growth while safeguarding operational efficiency. Above all else, your dedication to ethical conduct ensures trust remains central in every interaction.

• Extensive experience in luxury retail management or fine jewellery sales environments where delivering premium service is paramount.
• A proven ability to nurture positive relationships with clients
• Strong organisational abilities that enable you to balance multiple priorities such as staff scheduling, inventory control, and event coordination without losing sight of details.
• Exceptional communication skills—both verbal and written—that allow you to connect effectively with diverse audiences including clients, colleagues, suppliers, and external partners.
• A flair for visual merchandising combined with an appreciation for aesthetics ensures every display is both attractive and aligned with brand standards.
• Experience handling sensitive client information discreetly while upholding privacy policies at all times.
• A passion for continuous learning about new trends in fine jewellery as well as best practices in customer care.

What sets this company apart:

This employer stands out as a beacon of sophistication within Bangkok’s luxury landscape by offering more than just beautiful products—they provide an environment where employees are encouraged to flourish both personally and professionally. The boutique is celebrated for its inclusive culture that values kindness, respect, and open communication among all team members.

What's next:

If you are ready to bring your expertise in luxury retail management to an inspiring new setting where your talents will be valued every day, this is your invitation to apply now!

Apply today by clicking on the link provided—your next chapter as Boutique Manager – Fine Jewellery awaits!

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551