Head of Quality

An exciting opportunity has arisen for a Head of Quality to join a leading manufacturing organisation based in Chonburi. This pivotal role is designed for someone who is passionate about end-to-end quality management, with a focus on customer assurance, manufacturing excellence, and supplier collaboration.

What you'll do:

As Head of Quality, you will play an instrumental role in shaping the overall approach to quality across the business.

Your day-to-day responsibilities will involve close engagement with both internal teams and external suppliers to ensure that every aspect of production meets rigorous standards

Oversee and manage all customer quality complaints and field warranty issues, ensuring timely resolution within budget while maintaining the highest levels of customer satisfaction.

• Monitor and control plant quality key performance indicators such as First Time Quality (FTQ), Manufacturing Parts Per Million (PPM), and Cost Of Poor Quality (COPQ) to ensure alignment with company targets and budgets.
• Develop, implement, and lead quality continuous improvement projects that deliver measurable enhancements in manufacturing processes against set improvement targets.
• Maintain robust incoming quality inspection activities according to established procedures, proactively preventing failures from supplier manufacturing at the receiving stage.
• Act as the appointed Quality Management Representative (QMR) for the company, leading the implementation and ongoing compliance of Quality Management Systems (QMS) in accordance with ISO9001 requirements.
• Ensure the validity and consistency of ISO9001 certification across all relevant business units through regular audits and process reviews.

What you bring:

To excel as Head of Quality, you will bring extensive experience gained within demanding manufacturing environments where attention to detail is paramount.

• Bachelor’s Degree in Mechanical Engineering, Industrial Engineering or a closely related discipline is required for this position.
• A minimum of 7 years’ progressively broadening experience in quality management within an OEM, Automotive, Consumer Electronics manufacturing environment is essential.
• Proven track record managing high-volume workloads while consistently meeting tight deadlines is necessary for success in this role.
• Comprehensive understanding of ISO9001 requirements along with hands-on experience implementing or maintaining Quality Management Systems is expected.
• Strong analytical skills with the ability to interpret complex data sets related to product quality and process efficiency are important assets.
• Excellent interpersonal communication skills enabling effective interaction with both internal stakeholders and external partners are crucial.

What sets this company apart:

This organisation stands out as an employer dedicated to creating equal opportunities for all employees regardless of background or identity. Their commitment extends beyond compliance; they actively nurture a culture where inclusivity thrives alongside operational excellence.

What's next:

If you are ready to take on this rewarding challenge and make a lasting impact on quality standards within a respected organisation, we encourage you to apply now!

Apply today by clicking on the link provided—your next career move awaits!

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551