Channel Sale Executive

An exciting Channel Sale Executive (x 1 vacancy) job has just become available at one of the fast growing global software firms based in Bangkok. Reporting directly to the Head of Partnership, this is a role for a channel representative who is a leader in their field.

About the Channel Sale Executive Role:

In this business critical role you will be responsible for building and managing a portfolio of Local/Regional ITSM and CX partners to drive channel growth strategy. You will be driving 3 pillars of channel business growth through Reseller Partners, Solution Consulting Partners, and Delivery Partners.

The salary range for this role is THB100k - 150k per month + incentive + allowance.

Key Responsibilities

• Enable and build a GTM plan to drive 3X pipeline through partners
• Build product and domain expertise by understanding our solutions and product functionalities, market positioning, competitive landscape, and product benefits to customers
• Establish a Subject Matter Expert role inside partners as a Sales Coach, Product Specialist, and Business Strategy Owner inside with the Partner BU and Partner Sales Leads
• Establish and maintain healthy relationship with partner teams, prospects and customers in various geographies
• Should have a strong experience working with ITSM/DX/CRM/Software/SaaS Partners in-region. Preference will be given to candidates with an existing relationship with strong partners in-region
• Own and meet assigned sales targets (co-owned by channel managers) by working closely with partner sales teams
• Collaborate with various internal functions like presales, customer success, marketing, and support to ensure seamless support for partners and customers
• Understand local markets thoroughly including factors influencing buyer s decisions like economy, technology, and so on
• Assist partners on issues with conversions, objection handling, providing necessary resources to achieve closure
• Discover and implement new / market-specific lead generation exercises to expand/grow existing account base, working closely with marketing teams, CSM and reseller sales teams
• Be the single point of contact for partners for all things technical
• Coordinate with internal stakeholders and follow up for partners on customer queries
• Arrange online training sessions and ensure the partner is up to speed with whats new in the product
• Handle incoming support tickets from partners, manage escalations from partners/customers

To succeed in this role, you must have good communication of English.

Key Requirements:

• Thai nationality
• Fluent in Thai and English
• Be willing to work in required shifts as per region allotted
• Demonstrate high project management skills, scope management, resource planning, task tracking, and budget management
• Excellent verbal and written communication skills
• Must be willing to travel as required to territory aligned
• Self-motivated with a proactive approach on projects

This international software company is one of the most fast growing tech in Silicone Valley. The company provide SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM). Making it easy for IT, customer service, sales, marketers and HR to do their job and delight their customers.

If you are driven, determined and want to take the next step in your career, this is the role for
you. Great career progression opportunities await the right person in this exciting Channel Sale Executive.

Apply today or contact me for more detail.

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551