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IT Support Manager

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Our client is seeking an experienced IT Support Manager to join their team in Bangkok. This role offers the opportunity to utilise your technical expertise and service delivery skills in a dynamic environment. The successful candidate will be responsible for managing IT services, ensuring smooth IT operations, maintaining the resilience of IT infrastructure. If you are fluent in English and Thai, have understanding of ITIL framework, ISO27001, this could be the perfect role for you.

What you'll do:

As an IT Support Manager, you will play a pivotal role in managing and overseeing all aspects of our client's IT services and operations. You will ensure that all services adhere to agreed SLAs and implement ITSM practices across the organisation. A key part of your role will be to ensure robust security measures are in place and maintain the resilience of the IT infrastructure. Your ability to ensure smooth operation of all IT systems will be crucial to your success in this role.

  • Manage IT Service and Support
  • Oversee IT Operation Services
  • Ensure adherence to SLAs
  • Implement ITSM practices across the organisation
  • Ensure robust IT Security measures are in place
  • Maintain the resilience of IT Infrastructure
  • Ensure smooth operation of all IT systems

What you bring:

The ideal candidate for this role will bring a wealth of experience from previous roles as an IT Manager or similar. You will have a deep understanding of the ITIL framework and experience with IT infrastructure. Knowledge of ISO27001 standards is essential, as is fluency in both English and Thai. Your proven track record in cost optimisation will set you apart from other candidates. With 10 - 20 years of work experience under your belt, you'll be ready to hit the ground running.

  • Deep understanding of the ITIL framework
  • Experience with IT Infrastructure
  • Knowledge of ISO27001 standards
  • Proven experience as an IT Manager or similar role
  • Experience with IT Support
  • Fluency in English and Thai
  • Proven track record in cost optimisation
  • 10 - 20 years of work experience

What's next:

Ready for your next challenge? Apply today!

Apply Today by clicking on the link

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551

Contract Type: FULL_TIME

Specialism: Tech & Transformation

Focus: Support

Industry: IT

Salary: THB60000 - THB80000 per month + + variable bonus

Workplace Type: On-site

Experience Level: Mid Management

Location: Bangkok

Job Reference: 4MAGBP-A5A5668E

Date posted: 5 February 2025

Consultant: Krittin Kittisereechon

Phone number: +662 344 4823

krittin.kittisereechon@robertwalters.co.th

Krittin Kittisereechon

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