IT Assistant Manager

What you'll do:

As an IT Assistant Manager based in Chonburi, you will play an essential role in maintaining the organisation’s technology infrastructure while supporting both users and colleagues. Your day-to-day responsibilities will involve overseeing operational tasks such as monitoring system health, responding promptly to user requests, assisting with project delivery, and ensuring compliance through meticulous documentation. You will also have the opportunity to contribute ideas for process improvements, participate in policy development discussions, liaise with external partners for equipment management, and mentor junior staff members. Success in this role comes from your ability to communicate effectively across teams, demonstrate empathy when resolving issues, share knowledge generously, and remain adaptable as new technologies emerge. Your commitment to collaborative problem-solving will help foster a positive environment where everyone feels supported.

• Oversee daily IT operations by coordinating with team members to ensure all systems run smoothly and efficiently across the organisation.
• Support end-users by providing timely assistance with hardware, software, and network issues, fostering a responsive and considerate service culture.
• Assist in managing IT projects by collaborating with stakeholders to deliver solutions that meet business requirements within agreed timelines.
• Monitor system performance and security protocols, identifying areas for improvement and implementing enhancements as needed.
• Maintain accurate documentation of IT processes, procedures, and asset inventories to ensure transparency and compliance with organisational standards.
• Contribute to the development of IT policies by sharing insights on best practices and helping implement changes that promote reliability and safety.
• Coordinate with external vendors for procurement, maintenance, and troubleshooting of IT equipment, ensuring effective communication and positive relationships.
• Provide guidance and mentorship to junior staff members, encouraging knowledge-sharing and professional growth within the team.
• Participate in regular meetings with management to report on IT activities, challenges, and achievements, supporting informed decision-making.
• Stay updated on emerging technologies relevant to the organisation’s needs by attending training sessions and engaging in self-directed learning.

What you bring:

The ideal candidate for the IT Assistant Manager position brings proven experience supporting technology operations within collaborative environments. Your background includes hands-on troubleshooting of common hardware or software problems as well as familiarity with server management basics. You excel at documenting procedures so others can easily follow them—whether they are technical experts or non-technical users—and you enjoy sharing your knowledge through mentoring or informal training sessions. Your interpersonal skills allow you to connect empathetically with colleagues who need assistance while maintaining professionalism under pressure. You are committed to keeping up-to-date with industry trends through formal training or independent study. Fluency in Thai ensures clear communication throughout the workplace; English skills are helpful but not essential.

• Demonstrated experience in IT support or administration roles within medium or large organisations where teamwork was essential for success.
• Proficiency in troubleshooting hardware, software, and network issues using a considerate approach that prioritises user satisfaction.
• Familiarity with Windows operating systems as well as basic server management tasks including backups, updates, and security protocols.
• Ability to document processes clearly using written communication skills that facilitate understanding among diverse audiences.
• Experience participating in IT projects by collaborating closely with stakeholders from different departments or backgrounds.
• Knowledge of cybersecurity principles sufficient to identify risks and recommend practical solutions that protect organisational assets.
• Capacity for mentoring junior staff members through patient guidance and encouragement of skill development.
• Excellent interpersonal skills enabling you to build trustful relationships with colleagues at all levels of the organisation.
• Commitment to ongoing professional development demonstrated by engagement with training opportunities or self-directed learning initiatives.
• Fluency in Thai language is required; English proficiency is considered beneficial but not mandatory.

What sets this company apart:

This organisation stands out for its commitment to creating an inclusive workplace where every team member feels valued for their unique contributions. Employees benefit from flexible working arrangements that respect individual circumstances while promoting productivity. The company invests heavily in training opportunities so you can continually enhance your skills—whether through structured courses or informal peer learning sessions. Supportive leadership encourages open dialogue about challenges or ideas for improvement without judgement. The team culture emphasises collaboration over competition: everyone works together towards shared goals while celebrating each other’s successes along the way. With a focus on dependability and empathy throughout all levels of management, this is an environment where you can thrive both personally and professionally.

What's next:

If you are ready to take the next step in your career journey as an IT Assistant Manager in Chonburi—where your talents will be recognised and developed—this is your chance!

Apply today by clicking on the link provided below; we look forward to connecting with candidates who share our passion for teamwork and growth.