Network & Security Specialist

An exciting IT Infrastructure Delivery Specialist - Network & Security Support (x1 vacancy) job has just become available at one of the international financial services industry based in Bangkok.

About the IT Infrastructure Delivery Specialist - Network & Security Support Role:

IT Infrastructure Delivery Specialist - Network & Security Support is being responsible to support network and security for users, clarifying issues, project management, coaching and training. The salary range for this role is THB 60,000 - 85,000k per month + provident fund + bonus + insurance.

Key Responsibilities:

• Support telecommunications services including data centre networks, branch, campus and international networks, internet and network security, trade floor and voice recording, voice, video, and conferencing and corresponding tools and testing facilities
• Deliver and provide technical support on IT technologies, ensuring user satisfaction while conforming to high quality standards and best practices
• Ensure business requirements are met or exceeded, on time and within budget in line with business targets
• Manage IT infrastructure budget, ensure that costs are controlled, tracked and accurate effort and expenditure figures are provided to finance & planning
• Interact with internal and external parties to tackle problems / incidents of technology services, working with related parties toward solutions to resume service to normal
• Provide and support RCA - Root Cause Analysis and incident report in collaboration with support and work out solution on how to minimise the reoccurring incidents
• Provide support to DevOps teams working at all stages of a product or service release/change with a strong customer focus and end-to-end journeys, ensuring they have an excellent domain knowledge
• Lead and facilitate IT service changes through effective communication, preparation, and implementation.
• Where necessary, participate in project implementation that have impact to end user services
• Expected to carry out knowledge sharing and training activities where required and responsible to grow knowledge repositories based on incidents and experience
• Use system and business knowledge to provide an efficient and comprehensive level of support to the delivery teams
• Work closely with colleagues in global/regional and peer countries to adopt and share best practices
• Interact with regulators and third parties to maintain good relationship and collaborative work process

To succeed in this role, you must have good command of English.

Key Requirements:

• Bachelor’s degree in information technology, Engineering, or related fields
• At least five years work experience or more in banking or financial industry
• Understanding and experience in trading systems and services is a plus
• Familiarity with incident / problem / change and release management procedures is desirable
• The jobholder should demonstrate excellent analytical capabilities, problem solving skills, learning abilities, team skills and ability to work independently
• Relationship management and networking skills
• Outstanding business judgement and capacity to consult on and satisfy business needs
• Proven experience in managing significant risks and problem resolution
• Ability to work as part of a global virtual team across multiple regions
• Ability to build rapport with a wide range of people and negotiate with vendors/service providers
• Ability to multi-task and work collaboratively across boundaries
• Excellent English communication skills both verbal and writing is a must

This leading company has an outstanding international reputation in its field. This well-recognised brand offers a great working environment.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting job.

Apply today.

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551