SFE & Information System Manager - Healthcare Nutrition
Salary Allowance + Bonus + Provident Fund
Consultant Napa-on Ounban
Job Ref 1801000/001
Date posted 11 May 2022bangkok tech-transformation/business-analyst 2022-05-26 2022-07-10 pharmaceuticals Bangkok TH Robert Walters https://www.robertwalters.co.th https://www.robertwalters.co.th/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
An exciting Senior IT Security Manager (x 1 vacancy) job has just become available at one of the most respected global retail brand based in Bangkok. Reporting directly to the Head of IT, this is a role for a IT security specialist who is a leader in their field.
About the SFE & Information System Manager Role:
In this business-critical role, you will be responsible for Information data system (IS), Sales Force Effectiveness (SFE) and Customer Service (CS) Management.
The salary range for this role is base salary + provident fund + allowance + bonus.
- Fully manage Healthcare Nutrition Business engagement digital tool i.e. NICE System, ZPL ordering system
- Maintain all Master data in NICE i.e. Healthcare Professional (HCP), HNA, account, product information etc and monitor quality data key-in from Healthcare Nutrition Advisor (HNA)
- Extract summary report from NICE i.e. call report, census, spending etc.
- Mapping data report from NICE to another source
- Provide technical support on NICE System
- Maintain master database in ZPL sales matrix, EzRx and zip-Insider to support ordering and report
- Facilitate solution team to fully implement system
- Manage HN database from multiple sources i.e. NICE, Project master data, ZPL sales report, IEL distribution report
- Lead customer service for HN team, coordinate with HN team and cross functional including ZPL to support HN activation program effectively i.e. Follow up with Supply and ZPL on Edukit & Donation delivery, Work with Healthcare Nutrition Advisor, Customer Service or Connection to handle HCP complaint
- Manage data information/ report to analyse HN activation effectiveness i.e. Call for growth report, MCE dashboard, Master project report, ZPL sales report etc.
- Performs other related duties of a similar type and at a similar level
To succeed in the SFE SFE & Information System Manager job, you will need to have the ability to work effectively and co-operatively with the senior business development teams, cross borders and internal matrix.
- Four to five years experiences in Information data system (IS), Sales Force Effectiveness (SFE), have experience in Customer Service (CS) Management will be more advantage
- Strong communication and interpersonal skills; must be able to work well with multiple departments such as IT, CS etc.
- Ability in Advanced Excel for data analysis. (Pivot tables, filters, data sorts, v-lookups, and advanced formulas)
- Experiences in SFE system, SAP, Cognos will be advantage
This international consumer care need no introduction and is recognised as the leader in their field of expertise. With great clients and known for their corporate entertainment, they've won many awards. The culture is demanding but if you are confident and have a can-do attitude the potential rewards are significant. The firm is also very focused on developing and training their people to the highest standards.
If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities wait the right person in this exciting Assistant Brand Manager job.
Apply today for this new opportunity.
Due to the high volume of applications, our team will only be in touch if your application is shortlisted.
Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551
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