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Revenue Specialist (Hotel)

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An exciting Revenue Specialist (Hotel) (x2 vacancies) job has just become available at one of the well-known chained hotel based in Bangkok. Reporting directly to the Revenue Team Leader this is a role for a Revenue Specialist, Assistant Revenue Manager who is a leader in their field

Revenue Specialist (Hotel)

Salary: Competitive and based on experience

Location: Bangkok

Keywords: Revenue Management, Hospitality, Project Management, Technical Support, Change Management

Our client is seeking a dedicated Revenue Specialist to join their dynamic team in Bangkok. This role offers the opportunity to leverage your technical expertise within an award-winning hospitality company. As a key member of the Onboarding & Success team, you will play a pivotal role in supporting the global revenue management ambition to provide Revenue Management Systems and Expertise to over 5500 hotels worldwide. You will be involved in exciting projects that encompass onboarding new hotels, ticketing management, efficiency optimisation, business process updates, and deployment of new capabilities within the Global Revenue Management Systems.

  • Play a pivotal role in supporting global revenue management
  • Work on diverse projects including onboarding new hotels and efficiency optimisation
  • Join an award-winning hospitality company renowned for its culture

What you'll do:

As a Revenue Specialist (Hotel), you will be at the forefront of our client's global revenue management ambitions. Your primary responsibility will be facilitating the onboarding of new hotels onto our Revenue Management Systems. This includes providing proactive problem diagnosis, troubleshooting, and resolution. You will also assist hotels with distribution set-up and RMS set-up for successful go-live. Your role extends beyond technical support; you will partner with hubs to support change management required for projects, identifying opportunities and risks along the way. Communication is key in this role; you must be able to express complex ideas succinctly to all levels of understanding. Additionally, you will serve as the second level of support for Revenue Management Systems and related business processes. This involves conducting ad hoc reports, audits, and analysis as needed.

  • Facilitate the onboarding of new hotels with their chosen solution or with a new functionality
  • Provide proactive problem diagnosis, troubleshooting, and resolution
  • Assist hotel on the distribution set-up and RMS set-up for successful go live
  • Ensure new onboarded hotels have the necessary technical assistance to set up their software
  • Partner with hubs to support change management required, identify opportunity & risks for the projects
  • Have a clear and client focused communication style capable of expressing complex ideas succinctly
  • Serve as the second level of support for Revenue Management Systems and related business processes
  • Conduct ad hoc reports, audits, and analysis as needed

What you bring:

The ideal candidate for the Revenue Specialist (Hotel) position brings a wealth of experience in Hospitality Technology. You have a working knowledge of PMS, CRS, Channel Management and other hotel systems. Your strong project management and analytical skills will be crucial in this role. We are looking for someone who can work well independently in high pressure situations, demonstrating good organisational and time management skills. Above all, we are seeking a candidate who is passionate about helping leading hotels to capitalise on revenue management opportunities.

  • Proven experience in Hospitality Technology
  • Working knowledge of PMS, CRS, Channel Management & other hotel systems
  • Strong project management & analytical skills
  • Ability to work well independently in high pressure situations
  • Good organisational & time management skills
  • Passionate about helping leading hotels to capitalise on revenue management opportunities
  • French speaking or third language efficiency would be advantage

What sets this company apart:

Our client is an award-winning hospitality company renowned for its culture. They are committed to providing their employees with a supportive and inclusive work environment where they can thrive. With over 5500 hotels worldwide, they offer the opportunity to work on diverse projects and gain valuable experience in the hospitality industry. Their focus on innovation and continuous improvement makes them a leader in their field.

What's next:

Ready to take your career to the next level? Apply now!

Apply today by clicking on the link!

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551

Contract Type: FULL_TIME

Specialism: Sales

Focus: Sales - Support

Industry: Hospitality and Catering

Salary: THB50000 - THB60000 per month + Variable Bonus

Workplace Type: On-site

Experience Level: Associate

Location: Bangkok

Job Reference: KQGWMT-1461539E

Date posted: 01 July 2024

Consultant: Chakryn Chakkrariddhikornkun

Phone number: +66 2344 4815

chakryn.chakkrariddhikornkun@robertwalters.co.th

Chakryn Chakkrariddhikornkun

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