Store Manager - Luxury Retail (Siam Paragon)

Store Manager - Luxury Retail Salary: Competitive and based on experience Location: Siam Paragon, Bangkok, Thailand A prestigious client is seeking a Store Manager to oversee their flagship location at Siam Paragon. As Store Manager, you will be entrusted with nurturing a high-performing team, elevating the client experience, and driving operational excellence.

What you'll do:

As Store Manager at Siam Paragon, you will be responsible for orchestrating every element of the store’s operation—from inspiring your team to exceed expectations in customer service, to implementing innovative clienteling techniques that build lasting relationships. Your day-to-day activities will include engaging directly with VIP clients, leveraging CRM data for personalised outreach, recruiting new talent into the VIC programme, and supporting your colleagues’ growth through ongoing coaching. Success in this role means creating an inclusive atmosphere where everyone feels valued and empowered to contribute. You’ll also work closely with upper management on strategic projects that drive business results while maintaining the welcoming environment that sets this store apart.

• You will manage all daily store operations to ensure efficiency and uphold the highest standards of presentation and service.
• You will implement clienteling strategies that foster long-term relationships with both new and existing customers, focusing on personalised service.
• You will utilise CRM tools to track customer preferences and behaviours, enabling tailored communications and exclusive offers.
• You will monitor sales targets closely, motivating your team to achieve collective goals while celebrating shared successes.
• You will coordinate staff schedules thoughtfully to maintain optimal coverage during peak hours and special events.
• You will handle inventory management with precision, ensuring stock levels meet demand without compromising quality or availability.

What you bring:

The ideal Store Manager brings a wealth of experience from luxury retail or similar sectors where building genuine connections is key. Your ability to understand what motivates others allows you to create a harmonious workplace where collaboration thrives. You have demonstrated success using CRM platforms not just as tools but as vehicles for deepening customer loyalty. Your gentle guidance helps colleagues grow in confidence while achieving shared objectives. In addition to technical know-how around operations and sales tracking, your emotional intelligence sets you apart—enabling you to navigate complex situations with sensitivity. Your dedication to continuous learning means you embrace training opportunities enthusiastically, always striving for improvement both personally and as part of a team.

• Your background includes proven experience in luxury retail or hospitality environments where customer relationships are paramount.
• Your interpersonal skills allow you to connect authentically with clients from diverse backgrounds, making each interaction memorable.
• Your understanding of CRM systems enables you to analyse data effectively for targeted marketing efforts.
• Your approach to people management is nurturing—you support your team’s development through regular feedback and encouragement.
• Your organisational abilities help you balance multiple priorities such as scheduling, inventory control, and event planning without losing sight of details.

What's next:

If you are ready to take the next step in your career journey within luxury retail management at Siam Paragon, this is your moment—apply now!

Apply today by clicking on the link provided; we look forward to connecting with passionate professionals who share our vision for outstanding service.

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551