Retail Manager - Watch

Keywords: Retail operation, Leadership & People management, Sales & Customer experience, Business management, Inventory management, Operation excellence, Cost control, P&L

Retail Manager - Watch

Salary: Competitive and based on experience

Location: Bangkok

What you'll do:

As Retail Manager, you will play an integral role in overseeing the day-to-day operations of several retail stores in Bangkok. Your responsibilities will centre around maximising sales performance by studying market trends, analysing competitor activity, and interpreting sales data to inform strategic decisions. You will foster a collaborative environment where staff are supported through regular training opportunities and encouraged to share their knowledge. By focusing on customer satisfaction and operational efficiency, you will ensure each store delivers exceptional service while meeting business objectives. Success in this role requires a commitment to nurturing team spirit, maintaining open lines of communication with management, and championing inclusive practices that create a positive experience for everyone involved.

• Oversee the daily operations of multiple retail stores in Bangkok, ensuring all activities align with the brand’s regional objectives and uphold high standards of customer service.
• Monitor store performance closely by analysing sales data, reports, and key metrics to identify areas for improvement and maximise profitability across all locations.
• Study market trends regularly to determine consumer demand, forecast potential sales volumes, and assess the impact of competitor activity on overall business performance.
• Collaborate with store teams to optimise manpower efficiency, ensuring staffing levels meet operational needs while fostering a supportive and cooperative work environment.
• Implement strategies that enhance customer satisfaction, encouraging feedback and adapting services to meet evolving expectations within the local market.
• Work alongside management to develop sound business decisions based on thorough analysis of performance data and market research findings.
• Support staff development through ongoing training opportunities, promoting knowledge sharing and nurturing an enthusiastic approach to personal growth within the team.
• Maintain compliance with company policies and industry regulations, ensuring all stores operate safely, ethically, and efficiently at all times.
• Facilitate open communication between store teams and senior management, sharing insights that contribute to communal success and continuous improvement.
• Champion inclusive practices throughout daily operations, creating a welcoming atmosphere for both customers and employees.

What you bring:

The ideal candidate for Retail Manager will bring extensive experience in overseeing retail operations within fast-moving environments. Your background should demonstrate your ability to interpret market trends accurately while collaborating with colleagues from various backgrounds. You will have honed your analytical skills through years of working with sales data—translating numbers into practical strategies that drive results. Your commitment to customer satisfaction is evident in your approach to service delivery; you understand how small changes can make big differences for shoppers. You are known for your dependability when it comes to supporting staff development through training initiatives or informal mentoring. Your communication style is warm yet professional—ensuring everyone feels heard whether they are part of your team or visiting one of your stores. Above all else, you value inclusivity: creating spaces where people feel welcome regardless of their background or experience.

• Demonstrated experience of approximately 8 years in retail commercial operations at supervisory or managerial level within the fashion sector.
• Strong interpersonal skills that enable you to collaborate effectively with diverse teams while fostering an inclusive atmosphere built on trust and mutual respect.
• Excellent analytical abilities for interpreting complex sales data, generating actionable insights, and supporting management in making informed business decisions.
• Commitment to providing outstanding customer service by understanding local preferences and adapting store offerings accordingly.
• Ability to implement efficient staffing solutions that balance operational needs with employee well-being, promoting teamwork and dependability among staff members.
• Experience developing training programmes or facilitating knowledge sharing sessions that encourage personal growth within retail teams.
• Familiarity with industry regulations and company policies related to retail operations, ensuring compliance at all times without compromising ethical standards.
• Outstanding communication skills for liaising between store teams and senior management as well as engaging customers in a polite manner.
• Enthusiastic approach towards problem-solving that inspires others while maintaining composure under pressure during busy periods or challenging situations.

What sets this company apart:

This organisation stands out as a leader in the retail sector.

What's next:

If you are ready to take the next step in your career journey as Retail Manager in Bangkok—and want to join an organisation committed to growth leadership—this is your chance!

Apply today by clicking on the link below; don’t miss out on this exciting opportunity!

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551