Commercial Director (Luxury)

An exciting Commecial Director (Luxury) (x 1 vacancy) job has just become available at one of the luxury house based in Bangkok. Reporting directly to the General Manager, this is a role for a Brand Manager, Head of brand who is a leader in their field.

Commercial Director Luxury Goods

Salary: Competitive and based on experience

Location: Bangkok

Keywords: luxury retail, client relationship management, boutique operations, sales strategy, watch industry, wholesale management, P&L oversight, community cultivation, regional reporting, team collaboration

A prestigious luxury brand is seeking a Commercial Director to oversee and elevate their boutique operations in Bangkok. This is an exceptional opportunity for you to shape the commercial direction of a renowned name in the world of high-end watches and accessories, where your expertise in client relations, sales strategy, and boutique management will be highly valued.

• Shape the commercial future of a leading luxury boutique in Bangkok by driving sales strategies and fostering enduring client relationships.
• Work collaboratively with marketing and regional teams to build a thriving product community and ensure seamless communication across all levels.
• Enjoy the opportunity to manage boutique operations with autonomy, leveraging your experience in VIC engagement, wholesale management, and P&L responsibility within a supportive environment.

What you'll do:

As Commercial Director Luxury Goods, you will be entrusted with steering both the strategic vision and daily execution of boutique operations in one of Asia’s most vibrant markets. Your days will be filled with opportunities to connect deeply with discerning clients, inspire your team towards shared achievements, and collaborate cross-functionally to drive commercial success.

• Develop and implement comprehensive sales strategies tailored to the local market while ensuring alignment with broader regional objectives.
• Cultivate strong, lasting relationships with Very Important Clients (VICs) by delivering personalised service and memorable experiences that foster loyalty.
• Collaborate closely with the marketing team to create engaging initiatives that build a vibrant community around the brand’s products.
• Oversee daily boutique operations, ensuring exceptional standards of customer service and efficient resource management despite limited resources.
• Analyse sales performance data and prepare detailed reports for the regional leadership team to inform ongoing business decisions.
• Lead, mentor, and support boutique staff to achieve collective goals while promoting an atmosphere of cooperation and shared success.
• Manage wholesale channels effectively, maintaining productive partnerships with external stakeholders to maximise revenue opportunities.
• Take full ownership of profit and loss (P&L) responsibilities for the boutique, ensuring financial targets are met through prudent budgeting and cost control.
• Identify new business opportunities within the luxury watch sector by staying attuned to market trends and competitor activities.
• Champion best practices in clienteling, ensuring every interaction reflects the brand’s commitment to excellence.

What you bring:

To excel as Commercial Director Luxury Goods, your background should reflect substantial experience within luxury retail—ideally specialising in watches or related accessories—where you have consistently delivered outstanding results through both strategic planning and hands-on leadership.

• Proven track record in managing luxury retail boutiques or similar high-end environments where client satisfaction is paramount.
• Extensive experience developing and executing sales strategies that drive sustained growth within the luxury goods sector.
• Demonstrated ability to cultivate meaningful relationships with VICs through attentive service and thoughtful engagement initiatives.
• Strong background in wholesale management, including negotiating agreements and maintaining beneficial partnerships.

What sets this company apart:

This organisation stands out as an icon in the world of luxury goods thanks to its unwavering dedication to craftsmanship, heritage, and customer experience. Employees benefit from being part of a globally respected brand that invests heavily in training opportunities and professional development—ensuring everyone has access to tools needed for personal growth.

What's next:

If you are ready to take your career in luxury retail management to new heights while making a lasting impact on both clients and colleagues alike, this is your moment!

Apply today by clicking on the link below—your next exciting chapter awaits.

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551