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Head of Operation - Beauty Retail

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An incredible opportunity has opened up for a Head of Operations – Beauty Retail! Our client, a rapidly growing company, is seeking a dynamic retail management professional to join their team. Don’t miss your chance to elevate your career and grow alongside an industry leader!

Head of Operation - Beauty Retail

Salary: 140,000-170,000 THB

Location: Bangkok

Keywords: Beauty Retail, Operation, Management, Strategy Development, After-sales Service

Our client is seeking a dynamic and experienced Head of Operation for their Beauty Retail division. This role offers an exciting opportunity to oversee three key areas: store management, in-store operation excellence, and after-sales service. The successful candidate will be responsible for developing and implementing strategies to increase in-store traffic and drive sales, ensuring operational excellence within the stores, and managing after-sales service strategies for both online and offline customers. With a competitive salary range of 140,000-170,000 THB and based in the vibrant city of Bangkok, this role is perfect for someone looking to take their career to the next level.

What you'll do:

As the Head of Operation in our Beauty Retail division, you will play a pivotal role in driving the success of our stores. Your primary responsibility will be to develop and implement strategies that increase foot traffic and drive sales. You will also ensure operational excellence within the stores, constantly striving for improvement. Another crucial aspect of your role will be managing after-sales service strategies for both online and offline customers, including handling returns and exchanges. By monitoring store performance and leading a team committed to delivering exceptional customer service, you will help shape the future of our retail operations.

  • Developing and implementing strategies to increase in-store foot traffic and drive sales
  • Ensuring operational excellence within the stores
  • Managing after-sales service strategies for both online and offline customers
  • Handling returns and exchanges from customers
  • Monitoring store performance and making necessary improvements
  • Leading a team to deliver exceptional customer service

What you bring:

The ideal candidate for the Head of Operation - Beauty Retail role brings a wealth of experience in retail operations management. Your strong strategic thinking abilities have been honed through years of developing successful strategies to increase foot traffic and drive sales. You are an excellent leader who can inspire a team to deliver exceptional customer service. Your experience with after-sales service management sets you apart, as does your ability to monitor store performance and make necessary improvements. This role requires a commitment to delivering exceptional customer service at all times.

  • Proven experience in retail operations management
  • Strong strategic thinking abilities
  • Excellent leadership skills
  • Experience with after-sales service management
  • Ability to monitor store performance and make necessary improvements
  • Commitment to delivering exceptional customer service

What's next:

Ready to take your career to the next level? Don't miss this exciting opportunity!

Apply today by clicking on the link. We look forward to receiving your application.

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551

Contract Type: FULL_TIME

Specialism: Sales

Focus: Sales - General

Industry: Retail

Salary: THB140000 - THB170000 per month

Workplace Type: On-site

Experience Level: Mid Management

Location: Bangkok Province

Job Reference: SG77YS-4D7FEFCF

Date posted: 20 February 2025

Consultant: Kanoklada Saenwong

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