Operations Manager - F&B business

Operations Manager - F&B Business Salary: Competitive and based on experience Location: Bangkok

What you'll do:

• Supervise day-to-day activities across all branches to guarantee exceptional service quality, impeccable hygiene practices, and strict adherence to brand standards at every location.
• Monitor sales figures, cost of goods sold, labour expenses, and other operational key performance indicators to identify trends and implement strategies that enhance profitability and efficiency.
• Provide guidance, coaching, and performance management for Area Managers, Shop Managers, and store teams to cultivate a dependable network of professionals who share knowledge and support one another.
• Review detailed store performance reports regularly and develop improvement plans in collaboration with your teams when necessary to ensure continuous progress.
• Oversee manpower planning processes including payroll verification while co-operating closely with HR on recruitment initiatives and comprehensive training programmes.
• Manage inventory control procedures by conducting regular stock audits and collaborating with procurement and warehouse teams for effective supply planning.
• Support promotional campaigns, new product launches, and the opening of new stores by sharing insights with cross-functional teams to maximise success.
• Maintain close coordination with internal departments such as Finance, HR, Marketing, Procurement as well as external stakeholders like airport authorities to ensure smooth operations across all touchpoints.

What you bring:

• Hold a Bachelor’s degree in Business Administration, Hospitality Management or a related field which has equipped you with foundational knowledge relevant to this role.
• Bring 5–8 years’ experience managing operations within the food & beverage or retail sectors—ideally overseeing multiple branches or units simultaneously.
• Demonstrate a thorough understanding of sales analysis techniques alongside cost control measures such as COGS (cost of goods sold) management and labour cost optimisation.
• Possess hands-on experience using POS systems as well as ERP platforms for reporting purposes; proficiency in MS Office or Google Workspace is highly desirable.
• Showcase excellent interpersonal skills that enable you to build trust-based relationships with colleagues from diverse backgrounds while fostering an inclusive team spirit.
• Display strong organisational abilities allowing you to manage competing priorities effectively without compromising attention to detail or service standards.
• Exhibit proven capability in inventory management including conducting stock audits collaboratively with procurement teams for optimal supply planning outcomes.
• Have experience supporting marketing initiatives such as promotional campaigns or new product launches by working together with cross-functional departments.

What's next:

If you are ready to take on this exciting challenge apply now to become part of a supportive team dedicated to operational excellence!

Apply today by clicking on the link provided.

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551