Services Sales Manager (Lab Instrument)

Services Sales Manager Salary: Competitive and based on experience Location: Bangkok Keywords: service sales, account management, customer relationships, life sciences, chemical analysis, remote work, sales strategy, CRM management, consultative sales, team player

A leading global organisation is seeking a Services Sales Manager to join their team in Bangkok. This is an exceptional opportunity for you to leverage your expertise in techno-commercial sales and account management within the life sciences or chemical analysis industry. The role offers the chance to drive revenue growth across key territories and named accounts, while enjoying the flexibility of remote working options. You will be empowered to build meaningful customer relationships, collaborate with cross-functional teams, and play a pivotal part in shaping commercial strategies that directly impact business success. If you are passionate about delivering outstanding service solutions and thrive in a supportive, inclusive environment that values your professional development, this could be the perfect next step in your career.

• Enjoy flexible working opportunities including the option to work remotely, allowing you to balance your professional and personal commitments effectively while contributing to a high-performing team.
• Be part of a globally recognised organisation renowned for its commitment to equal opportunities, diversity, and inclusion, ensuring a welcoming environment where your contributions are valued regardless of background.
• Benefit from ongoing training opportunities and access to resources that support your continuous learning and growth within the dynamic fields of life sciences and chemical analysis.

What you'll do:

As a Services Sales Manager based in Bangkok, you will play a crucial role in driving business growth by managing key accounts across designated territories. Your day-to-day activities will involve building lasting connections with both existing and prospective customers, understanding their unique requirements, and presenting tailored service solutions that address their challenges. You will collaborate with various internal teams to deliver exceptional customer experiences while keeping abreast of industry developments. By providing insightful consultative advice during meetings and presentations, you will help clients realise value from the organisation’s offerings. Success in this position requires a proactive approach to identifying new business opportunities, maintaining meticulous records within CRM systems, and consistently achieving ambitious sales goals. Your ability to communicate effectively in both English and Thai will enable you to nurture relationships at every stage of the sales process.

• Generate and grow revenue from assigned geographical territories and named key accounts by identifying client needs and aligning tailored service solutions.
• Build and maintain strong, trust-based relationships with customers through regular meetings, presentations, and product demonstrations that foster long-term engagement.
• Identify new business opportunities within your territory by proactively researching market trends and developing strategic approaches to expand the client base.
• Collaborate closely with internal stakeholders such as product, marketing, and service teams to ensure seamless delivery of customer satisfaction initiatives.
• Conduct effective qualifying sales calls, set appointments with prospects, manage the full sales cycle, and close new business across all service products offered.
• Provide consultative advice based on in-depth product knowledge to help clients achieve their objectives while meeting organisational sales targets.
• Achieve and exceed established sales targets and KPIs by consistently monitoring performance metrics and adjusting strategies as needed.
• Deliver accurate sales forecasts and comprehensive market intelligence reports that inform broader commercial strategies.
• Maintain up-to-date CRM data by diligently recording interactions, updating the sales funnel, reporting progress, and ensuring timely follow-ups with clients.
• Respond promptly to customer calls and emails, ensuring all queries are addressed efficiently to maintain high levels of service satisfaction.

What you bring:

To excel as a Services Sales Manager, you will bring extensive experience in account management within complex technical environments such as life sciences or chemical analysis. Your educational background equips you with foundational scientific knowledge that enhances your credibility when engaging with clients. You possess refined interpersonal skills that enable you to build rapport quickly while maintaining professionalism at all times. Your fluency in both English and Thai ensures clear communication across cultural boundaries. With a talent for solving problems creatively, you provide valuable insights during consultative discussions that help clients achieve their goals. Your ability to present information persuasively supports successful product demonstrations that resonate with diverse audiences. Organisational acumen allows you to juggle competing demands efficiently while keeping meticulous records using CRM tools. As someone who thrives on collaboration yet remains self-motivated when working remotely or independently, you contribute positively to team dynamics. Your readiness for frequent travel reflects your commitment to nurturing client relationships wherever opportunities arise.

• Bachelor of Science degree is required; experience within the Life Sciences or Chemical Analysis industry is highly desirable for this role.
• A minimum of 8 years’ experience in sales account management demonstrates your proven track record in similar environments.
• Excellent interpersonal relationship skills allow you to connect with clients on multiple levels while fostering trust and loyalty.
• Outstanding communication abilities—both spoken and written—in English and Thai enable you to engage effectively with diverse stakeholders.
• Strong problem-solving skills empower you to address client challenges creatively while supporting their objectives through consultative selling.
• Exceptional presentation skills ensure you can confidently deliver compelling product demonstrations tailored to varied audiences.
• Organisational skills are essential for managing multiple priorities simultaneously while maintaining attention to detail throughout the sales cycle.
• A collaborative mindset makes you an invaluable team player who enjoys working alongside colleagues from different departments for shared success.
• Self-motivation combined with effective time management allows you to work independently when required without compromising on results or quality.
• Willingness to travel up to 35% of the time ensures you can meet clients face-to-face across assigned territories as needed.

What sets this company apart:

This organisation stands out as a global leader committed not only to excellence in its field but also to fostering an inclusive workplace where everyone has the opportunity to succeed. Employees benefit from flexible working arrangements—including remote work options—that support work-life balance without sacrificing career progression. The company’s dedication to diversity is reflected in its equal opportunity policies, ensuring fair consideration for all applicants regardless of background or identity. Continuous learning is encouraged through access to training programmes designed specifically for professionals in life sciences and chemical analysis sectors. By joining this team, you become part of a supportive network where collaboration is valued over competition, empowering each member to share knowledge freely for collective advancement. The organisation’s transparent approach regarding pay ranges underscores its commitment to fairness while recognising individual contributions based on skills, experience, location, and education. Above all else, employees are inspired by leadership that prioritises well-being alongside professional achievement—making it an ideal environment for those seeking both personal fulfilment and career growth.

What's next:

If you are ready for an exciting new challenge where your expertise can make a real difference in a supportive environment—this is your moment!

Apply today by clicking on the link provided—take the next step towards advancing your career as a Services Sales Manager.

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551