Customer Service Manager (e-Commerce)
Salary Attractive Package
Location Bangkok ProvinceFULL_TIME
Consultant Thararat Saisanit
Date posted 18 January 2019 2019-01-182019-03-15 logistics-distribution-and-supply-chain Bangkok TH THB 100000 120000 120000 MONTH Robert Walters https://www.robertwalters.co.th https://www.robertwalters.co.th/content/dam/robert-walters/global/images/logos/web-logos/logo.gif
A global leading logistics service provider is now recruiting a Customer Service Manager for their business. Reporting directly to the Vice President, Domestic, e-Commerce Asia Pacific, you will support customer requirements and employee management under logistics and operation activities in e-commerce industry.
About the Customer Service Manager (e-Commerce) Role:
As the Customer Service Manager (e-Commerce), you will maintain effective relationships with customers and support all customers need and requirements.
- Develop, commercialise and deliver high quality and innovative services and solutions
- Maintain, develop and inspire strategies to align with global policy
- Collaborate with all stakeholders and ensure that all inquiries are delivered effectively
To succeed in this Customer Service Manager (e-Commerce) role, you will need to support, maintain and improve employees’ standard, career development and well-being.
- Bachelor’s degree in Business Administration, Marketing, Economics, Operations Research, Statistics or relevant
- Minimum five years of working experience in a service industry
- Five years of operations management experience in a customer service/contact centre environment
- Experience in change management, operation excellence, performance transformation programs are preferable (eg. ISO, NPA, Project Management, Six Sigma and etc.)
This logistics service provider needs no introduction and offers a great working environment. The culture is demanding but if you are confident and have a can-do attitude the potential rewards are significant.
If you would like to be a part of this global leading organisation and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Customer Service Manager (e-Commerce) job.
Apply now for this great opportunity.
Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551