Our client is seeking a dedicated Learning and Development Manager to lead their Commercial Retail Education Strategy. This role offers the opportunity to develop, implement, and execute comprehensive education strategies for various retail teams. The successful candidate will be responsible for implementing digital training across Thailand, tracking online/virtual education uptake, and supporting stakeholders with key enablers.
What you'll do:
As a Learning and Development Manager, your primary responsibility will be to lead the development and implementation of the Commercial Retail Education Strategy. You will work closely with various retail teams, ensuring they are equipped with the necessary skills and knowledge to excel in their roles. Your excellent communication skills will be crucial in delivering digital training across Thailand, following global/regional curriculums. You will also play a pivotal role in tracking and measuring the uptake of online/virtual education materials. Your ability to support stakeholders with key enablers will be essential in this role. Additionally, you will facilitate CRM Education for store teams, working collaboratively with Consumer Marketing Leads. Your organisational skills will come into play as you drive a Corporate view of Brand Education calendar for planning purposes. Furthermore, you will assist where applicable with Leadership Task Force Projects.
- Develop, implement and execute the Commercial Education Strategy for various retail teams.
- Implement and deliver digital training as per global/regional curriculums.
- Track and measure the uptake of online/virtual education material.
- Support all relevant stakeholders with access to key enablers.
- Facilitate CRM Education for store Teams in collaboration with Consumer Marketing Leads.
- Drive a Corporate view of Brand Education calendar for planning purposes.
- Support stores with regard to Workforce Management tools.
- Assist where applicable with Leadership Task Force Projects.
- Manage and enable Retail on the Move (ROTM) access at a local level.
- Support the National Sales Manager in all Commercial Retail reviews.
What you bring:
The ideal candidate for this Learning and Development Manager role brings a wealth of experience in developing and implementing education strategies. Your strong knowledge of digital training methods and platforms will be key to your success in this role. You have a proven ability to track and measure the effectiveness of educational materials, ensuring they meet the needs of the teams you support. Your experience in supporting stakeholders with key enablers will be highly valued. Additionally, you have facilitated CRM Education for store teams, demonstrating your ability to work collaboratively with various departments. Your organisational skills are evident in your ability to drive a Corporate view of Brand Education calendar. Furthermore, your experience with workforce management tools and managing Retail on the Move (ROTM) access at a local level will be crucial in this role.
- Proven experience in developing and implementing education strategies.
- Strong knowledge of digital training methods and platforms.
- Ability to track and measure the effectiveness of educational materials.
- Experience in supporting stakeholders with key enablers.
- Experience in facilitating CRM Education for store teams.
- Ability to drive a Corporate view of Brand Education calendar.
- Experience in workforce management tools.
- Ability to manage and enable Retail on the Move (ROTM) access at a local level.
- Experience in supporting National Sales Managers in Commercial Retail reviews.
What sets this company apart:
Our client is a global leader in the retail industry, renowned for their commitment to providing exceptional products and services. They pride themselves on fostering an inclusive and supportive work environment where employees are encouraged to grow and develop professionally. With a strong focus on innovation and continuous improvement, they offer numerous opportunities for learning and development.
What's next:
If you're ready to take your career to the next level with a leading retail company, don't hesitate!
Apply today by clicking on the link!
Due to the high volume of applications, our team will only be in touch if your application is shortlisted.
Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551
