People Service Director

An interesting opportunity for season HR professional in area of shared service or people excellence to join and lead team to ensure HR backsupport run smoothly with continuous improvement.

PEOPLE SERVICE DIRECTOR

Salary: Competitive and based on experience
Location: Bangkok

Keywords: HR operational services, business success, leadership skills, team engagement, business growth

Our client is seeking a People Service Director to manage HR operational services and align them with business success. This role offers the opportunity to join a company with over 7,000 employees and a proud history of more than 100 years in Thailand. The successful candidate will report directly to the Head of Human Resources for Thailand, shaping and influencing HR strategy and operational excellence. As a leader in People Services overseeing a team of 20+ members, you will have outstanding opportunities to enhance your leadership skills, drive team engagement, and contribute to business growth.

* Join a company with over 7,000 employees
* Report directly to the Head of Human Resources for Thailand
* Shape and influence HR strategy and operational excellence

What you'll do:

As a People Service Director, your role will be pivotal in managing various aspects of human resources. You will oversee onboarding, offboarding, internal communication, rewards operations, as well as the management of HRIS & Master Data. Your expertise will be crucial in developing strategies that align with business needs. You will also lead the implementation of HR initiatives while influencing the development of country-specific policies. Your role includes creating performance metrics that are focused on business outcomes. Collaboration is key as you work with various teams to drive continuous improvement efforts across all HR processes. You will also lead initiatives aimed at improving HR services while ensuring compliance with group processes. Your responsibilities extend to budget management where you'll work closely with cross-functional teams. Lastly, your role involves cultivating strong relationships with both HR Business Partners and business leaders.

* Oversee and manage HR shared services including Onboarding, Offboarding, HRIS & Master Data, Internal Communication, and Rewards operations
* Develop and manage HR operational strategies that reflect business needs
* Lead the successful implementation and communication of HR initiatives
* Influence the development of country-specific HR policies, procedures, systems, and initiatives
* Create business-focused HR performance metrics and functional dashboards/scorecards
* Collaborate with subject matter experts from HR functional teams and cross-functional departments to drive continuous improvement efforts across HR processes
* Lead initiatives to improve HR services while ensuring compliance with Group HR processes and procedures
* Work closely with cross-functional teams to develop and manage HR budgets
* Develop and implement HR vendor management strategies to enhance service efficiency
* Cultivate and maintain strong relationships with HR Business Partners and business leaders

What you bring:

As a People Service Director, you bring a wealth of experience and skills to the table. You have a proven ability to coordinate and manage complex cross-functional projects while balancing multiple competing priorities. Your strong consultative and solution-focused mindset, coupled with your experience with HRIS and understanding of process improvement methodologies, will be invaluable in this role. Proficiency in office productivity tools and analytics platforms is essential, as is fluency in both Thai and English. With a minimum of 5 years of experience in Human Resources, you are well-equipped to take on this challenging role.

* Ability to coordinate and manage complex cross-functional projects
* Strong consultative and solution-focused mindset
* Experience with HRIS and understanding of process improvement methodologies
* Proficiency in office productivity tools and analytics platforms
* Fluency in both Thai and English language skills
* Minimum of 5 years of experience in Human Resources

What sets this company apart:

Our client is a company with a proud history of over 100 years in Thailand, operating across four business units. This provides ample opportunities for learning and growth within the organisation. The successful candidate will have the opportunity to shape and influence HR strategy and operational excellence for the company, reporting directly to the Head of Human Resources for Thailand.

What's next:

Ready to take the next step in your career? Apply today!

Apply Today by clicking on the link!

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551