F&B Retail Director

A fantastic opportunity has become available for F&B Retail Director. Our client is looking for a highly experienced professional with a strong background in F&B operations - causual dining to join their team. Don’t miss this chance to take your career to the next level with a leading industry expert!

Food and Beverage Retail Director

Salary: 150,000-200,000 THB

Location: Bangkok

Keywords: Operations excellence, Multi-store management, Casual dining leadership, Employee engagement, Customer satisfaction, Profit optimisation, Management role

An exciting opportunity has arisen for an accomplished Food and Beverage Retail Director to join a leading organisation in Bangkok, offering a highly competitive salary package of 150,000-200,000 THB per month. This pivotal position is designed for someone who thrives on elevating operational standards across multiple outlets, with a focus on customer satisfaction, employee engagement, and profit optimisation. The organisation is renowned for its commitment to quality and service within the casual dining sector, providing a supportive environment where your expertise will be valued and your contributions recognised. With flexible working opportunities and a culture that encourages collaboration and professional growth, this is the perfect role for an individual seeking to make a significant impact in a vibrant, multicultural setting. If you are fluent in both Thai and English, have extensive experience managing multi-site operations for international brands, and are passionate about fostering inclusive teams, this could be the next step in your career journey.

• Attractive salary range of 150,000-200,000 THB per month with potential for further benefits based on performance and experience.
• Opportunity to lead operational excellence across multiple casual dining outlets in a thriving international environment.
• Supportive workplace culture that values collaboration, inclusivity, and ongoing professional development.

What you'll do:

As Food and Beverage Retail Director based in Bangkok, you will play a central role in shaping the future success of a prominent casual dining group. Your day-to-day responsibilities will involve overseeing multi-store operations with an unwavering focus on raising standards of excellence for customers and employees alike. You will be instrumental in developing frameworks that streamline processes while nurturing an inclusive team culture built on trust and shared goals. By leveraging your deep understanding of international business practices and your ability to communicate fluently in both Thai and English, you will ensure seamless coordination between local teams and global stakeholders. Your efforts will directly contribute to enhanced profitability through effective resource allocation, strategic planning, and continuous improvement initiatives. This is an outstanding opportunity for someone who enjoys working collaboratively within diverse teams while making meaningful contributions to operational success.

• Oversee the daily operations of multiple food and beverage retail outlets to ensure consistent delivery of high-quality customer experiences.
• Develop and implement robust operational frameworks that drive efficiency, profitability, and employee satisfaction across all locations.
• Collaborate closely with cross-functional teams to align business strategies with organisational goals while maintaining brand standards.
• Mentor and support store managers by providing guidance on best practices in staff training, customer service, and financial management.
• Monitor key performance indicators such as sales growth, cost control, customer feedback, and employee retention to inform continuous improvement initiatives.
• Lead the roll-out of new processes or systems designed to enhance operational effectiveness throughout the network of stores.
• Foster a positive work environment that encourages teamwork, open communication, and mutual respect among employees at all levels.
• Ensure compliance with local regulations as well as company policies related to health, safety, hygiene, and ethical business conduct.
• Drive innovation in menu offerings or service delivery by staying attuned to market trends and customer preferences within the casual dining sector.

What you bring:

The ideal candidate for the Food and Beverage Retail Director position brings a wealth of proven experience from the casual dining industry—particularly within internationally recognised brands operating at scale. Your bilingual proficiency enables you to bridge cultural gaps while ensuring clear communication between local teams and global partners. Having managed multiple outlets simultaneously over several years equips you with the insight needed to balance competing priorities without compromising on quality or service. Your approachability fosters trust among colleagues who look up to you for guidance on everything from staff development to financial stewardship. A keen eye for detail combined with strong analytical skills means you can identify opportunities for improvement quickly while remaining sensitive to the needs of both customers and employees. Above all else, your passion for creating welcoming environments where everyone feels valued sets you apart as a truly collaborative leader.

• Fluency in both Thai and English is essential for effective communication across diverse teams and stakeholders.
• A minimum of five years’ experience within middle to large-sized casual dining businesses—preferably with international brands—demonstrates your industry knowledge.
• At least five years spent in a senior management capacity overseeing multi-site operations highlights your leadership abilities.
• Proven track record of driving operational improvements that result in increased customer satisfaction, employee engagement, and profitability.
• Experience working across borders or within multicultural environments showcases your adaptability and cultural sensitivity.
• Strong interpersonal skills enable you to build trusting relationships with colleagues at all levels while fostering collaboration.
• Demonstrated ability to mentor managers by sharing best practices in people development, financial oversight, and process optimisation.
• Sound understanding of regulatory requirements related to food safety, hygiene standards, labour laws, and ethical business conduct ensures compliance at all times.
• Analytical mindset allows you to interpret data effectively when monitoring KPIs or implementing change initiatives.

What's next:

If you are ready to take your career in food & beverage retail management to new heights within an inclusive international setting—this is your moment!

Apply today by clicking on the link provided; we look forward to connecting with talented individuals eager to make their mark.

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551