Head of Operations - Aesthetic Clinic

Head of Operations - Aesthetic Clinic Head of Operations - Aesthetic Clinic to oversee two leading skin care clinics in the heart of Bangkok. This role is perfect for someone where your ability to connect with diverse teams and communicate across cultures will be highly valued. You will play a pivotal part in shaping the future of these clinics, ensuring seamless operations while also driving marketing and aligning strategies with headquarters in Korea.

What you'll do:

As Head of Operations - Aesthetic Clinic, you will be entrusted with guiding two prominent skin care clinics through their next phase of growth. Your days will be filled with meaningful interactions—whether it’s supporting team leaders in overcoming challenges or collaborating with headquarters in Korea to tailor strategies for the Thai market. You’ll have the opportunity to shape marketing campaigns that resonate locally while ensuring every aspect of clinic operations runs smoothly. By fostering an environment where every team member feels valued and empowered, you’ll help drive both individual development and collective achievement. Your insights into market trends will be instrumental as you support plans for future expansion. Success in this role means not only meeting ambitious business targets but also building lasting relationships based on trust, kindness, and shared purpose.

• Coordinate closely with team leaders across both clinics to foster an inclusive, supportive, and high-performing work environment that encourages open communication and teamwork.
• Oversee all operational aspects of two skin care clinics in Bangkok, ensuring smooth workflows, efficient resource allocation, and consistent delivery of quality services to clients.
• Lead the planning and execution of marketing activities tailored to the local market, collaborating with internal teams to enhance brand presence and attract new clientele.
• Align operational strategies with headquarters in Korea by maintaining regular communication, adapting global directives for local implementation, and providing feedback on market trends.
• Support the professional development of approximately 40 staff members—including doctors, front-line clinic staff, and back-office teams—by nurturing their growth through training opportunities and ongoing mentorship.
• Monitor key performance indicators such as monthly revenue targets (with an aim to return to previous highs), client satisfaction scores, and operational efficiency metrics.
• Contribute market insights regarding competitors and industry trends to inform strategic decisions for current operations as well as future expansion plans.
• Facilitate cross-functional collaboration between finance, marketing, clinical staff, and external partners to ensure cohesive progress towards shared objectives.
• Champion a culture of empathy, dependability, and mutual respect within the organisation by modelling considerate leadership behaviours at all times.

What you bring:

The ideal candidate for Head of Operations – Aesthetics Clinic brings a wealth of relevant experience from similar roles within healthcare or beauty settings. Your fluency in Korean or Thai enables you to build strong connections across cultural boundaries while facilitating clear communication between local teams and international stakeholders. You are known for your gentle yet effective approach to leadership—always ready to listen, understand different perspectives, and encourage others’ growth. Your background includes hands-on involvement in marketing projects that have elevated brand visibility or driven business results. Organisationally adept, you thrive when balancing multiple responsibilities without losing sight of what matters most: delivering exceptional experiences for both clients and colleagues. Your analytical skills allow you to interpret data thoughtfully while your sensitivity ensures decisions are made with people’s wellbeing at heart. Above all else, you are committed to creating an environment where everyone feels supported on their journey toward shared goals.

• Fluency in either English, Korean or Thai is essential for effective communication with headquarters as well as local teams; proficiency in both languages would be highly advantageous.
• Proven experience managing operations within the healthcare or aesthetics sector is preferred, demonstrating your ability to navigate complex regulatory environments while prioritising patient care.
• A track record of successfully coordinating multidisciplinary teams—ideally across multiple locations—showcasing your interpersonal skills and commitment to nurturing talent.
• Experience designing or executing marketing initiatives that drive customer engagement within a service-oriented industry such as beauty or wellness.
• Strong organisational abilities that enable you to balance competing priorities while maintaining attention to detail across all facets of clinic management.
• Demonstrated capacity for empathetic leadership that fosters collaboration, inclusivity, and professional growth among diverse groups of employees.
• Comfort working within hybrid models that blend on-site presence with remote collaboration tools; adaptability is key as you manage shifting demands across locations.
• Analytical mindset capable of interpreting financial data, monitoring KPIs, and making informed recommendations for continuous improvement.
• Ability to provide actionable market insights by staying attuned to competitor activity and broader industry developments.

What sets this company apart:

This organisation stands out as a leader in the aesthetics field thanks to its unwavering commitment to compassionate care, employee wellbeing, and continuous improvement. The company’s unique partnership structure blends international expertise with deep local roots—offering employees exposure to best practices from Korea alongside an appreciation for Thai culture. Staff enjoy access to flexible working arrangements designed around trust and mutual respect; whether collaborating face-to-face or remotely, everyone’s contributions are valued equally. The company places great emphasis on professional development through regular training opportunities so each team member can reach their full potential. As part of a close-knit community dedicated to helping clients look—and feel—their best, you’ll find genuine camaraderie among colleagues who share your passion for excellence. With ambitious plans for future expansion already underway, now is the perfect time to join this forward-thinking team where your ideas will be heard and your achievements celebrated.

What's next:

If you are ready to take on a rewarding challenge where your talents will make a real difference every day, we invite you to apply now!

Apply today by clicking on the link provided—your next career adventure awaits!

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551