General Manager - Attractions

A fantastic opportunity has become available for General Manager - Attractions. Our client is looking for a highly experienced professional with a strong background in operation and revenue growth to join their team. Don’t miss this chance to take your career to the next level with a leading industry expert!

General Manager – Attractions

Salary: 130,000-160,000 THB plus one-month fixed bonus

Location: Bangkok

Keywords: operation,revenue growth , project development, customer experience, health and safety, leadership, retail

An exciting opportunity awaits for an accomplished General Manager to oversee a portfolio of visitor attractions in the vibrant city of Bangkok. This role offers you the chance to shape unforgettable guest experiences, drive operational excellence, and lead a passionate team in one of Asia’s most dynamic markets. With a generous salary package ranging from 130,000 to 160,000 THB per month, this position is perfect for someone who thrives on nurturing teams, enhancing customer satisfaction, and delivering outstanding commercial results. You will be empowered to influence every aspect of the business, from project development to health and safety standards, all while enjoying flexible working opportunities and ongoing professional growth. If you are fluent in both Thai and English and bring extensive experience in hospitality or retail operations, this is your moment to make a lasting impact.

• Attractive salary package between 130,000–160,000 THB per month
• Opportunity to manage multiple high-profile attractions in Bangkok, focusing on elevating customer experiences and driving revenue growth through innovative project development.
• Join a supportive leadership environment that values collaboration, training opportunities, and flexible working arrangements tailored to help you succeed.

What you'll do:

As General Manager – Visitor Attractions based in Bangkok, you will play a pivotal role in shaping the future of several renowned destinations. Your day-to-day activities will involve guiding your team towards operational excellence while ensuring every guest enjoys a memorable visit. You will have the autonomy to introduce new projects that delight visitors and boost revenue streams. By prioritising health and safety alongside customer satisfaction metrics such as NPS scores, you will create an environment where both guests and colleagues feel valued. Your ability to manage budgets efficiently will underpin sustainable growth across all attractions under your care. Success in this role means building a culture of collaboration where everyone feels motivated to contribute their best.

• Oversee the daily operations of multiple visitor attractions, ensuring seamless service delivery and consistently high standards across all sites.
• Develop and implement strategies to drive revenue growth by identifying new business opportunities and optimising existing offerings.
• Lead the planning and execution of new projects, including attraction launches and upgrades, while managing budgets and timelines effectively.
• Champion exceptional customer experiences by monitoring Net Promoter Scores (NPS) and implementing initiatives that enhance guest satisfaction.
• Ensure rigorous adherence to health and safety protocols, fostering a safe environment for both guests and staff at all times.
• Collaborate closely with cross-functional teams to deliver engaging events, promotions, and educational programmes that attract diverse audiences.
• Monitor financial performance through detailed P&L management, making data-driven decisions to maximise profitability.
• Mentor and inspire a large team by providing clear direction, regular feedback, and opportunities for professional development.
• Build strong relationships with external partners, suppliers, and local authorities to support business objectives and community engagement.

What you bring:

To excel as General Manager – Visitor Attractions you will bring extensive operational knowledge gained over at least fifteen years within hospitality or retail settings. Your fluency in Thai and English enables you to connect meaningfully with colleagues from varied backgrounds. You are adept at steering complex businesses towards commercial success through careful financial stewardship. Your background includes hands-on involvement in launching new ventures or revitalising existing ones—always with an eye on enhancing guest experiences. You understand how vital it is to maintain robust health and safety practices while also inspiring those around you through empathy and encouragement. Your collaborative approach ensures that everyone feels included in achieving shared goals.

• A minimum of 15 years’ proven experience in hospitality or retail operations within complex environments where guest satisfaction is paramount.
• Fluency in both Thai and English is essential for effective communication with diverse teams and stakeholders.
• Demonstrated expertise in managing large-scale operations with responsibility for P&L performance and budgetary control.
• A track record of successfully launching or developing new projects that drive revenue growth while maintaining high service standards.
• Exceptional interpersonal skills with the ability to nurture talent, foster teamwork, and build trust across all levels of the organisation.
• Experience using customer feedback tools such as Net Promoter Score (NPS) systems to inform service improvements.
• Strong organisational abilities with attention to detail when overseeing multiple priorities simultaneously.
• Ability to collaborate effectively with external partners including suppliers, government agencies, or community groups.

What's next:

If you are ready to take your career further by shaping unforgettable moments for visitors across Bangkok’s leading attractions, this is your opportunity!

Apply today by clicking on the link provided—your next rewarding chapter awaits.

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551