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View all the latest job opportunities in Thailand. Write a new chapter in your career with Robert Walters today.
See all jobsTogether, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.
Learn moreWe understand that no two organisations are the same. Find out more about how we've customised our talent solutions to help clients across South East Asia meet their needs.
Read moreTalent advisory
Whether you’re seeking to hire talent or a new career move for yourself, we have the latest facts, trends and inspiration you need.
See all resourcesSince our establishment in 2008, our belief remains the same: Building strong relationships with people is vital in a successful partnership.
Learn moreWork for us
Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Thailand.
Learn moreTruly global and proudly local. Speak to us today on your recruitment, outsourcing and advisory needs.
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Keywords: After Market Services, Operations, Project Management, Team Management, Quality of operations
Our client is seeking a highly skilled After Market Services Manager to join their team in Bangkok. This role offers an exciting opportunity for those looking to build a career in an expanding global organisation within after-sales service operations. The successful candidate will be responsible for steering and implementing service enhancement projects, driving tool service strategy, and managing day-to-day operations. This role is integral to the company's business strategy, where service differentiation and operational excellence are key pillars.
What you'll do:
As an After Market Services Manager, you will play a pivotal role in shaping our client's after-sales service operations. Your primary responsibility will be to steer and implement service enhancement projects, ensuring a superior customer experience. You will drive the Tool Service strategy within the Marketing Organisation, identifying areas for improvement and initiating necessary changes. Your commitment to achieving defined performance levels will be crucial, as will your ability to manage and inspire your team. A key part of your role will involve steering Lean transformation across the network, driving change management, and implementing global standards. You will also take ownership of performance drivers and support target setting.
What you bring:
The ideal candidate for the After Market Services Manager position brings a wealth of experience in operations/planning, backed by a B.E/B.Tech plus MBA qualification. You have solid commercial acumen coupled with project management experience. Your strong analytical skills enable you to identify areas for improvement and initiate necessary changes. With proven team management experience, you excel at inspiring your team towards achieving defined performance levels. Your excellent negotiation and communication skills are complemented by your proficiency in English. You have good knowledge of processes and systems such as SAP/BI, along with experience in stakeholder management.
What sets this company apart:
Our client is a premium brand in the power tools industry, renowned for their best-in-class services. They are market leaders in service differentiation and are deeply committed to service innovations, offering new value-added services to their customers. They believe that service innovation is the future of the industry and are intensively focusing on this area. This is an exciting opportunity to join a company that values service differentiation and operational excellence as major pillars of their business strategy.
What's next:
Ready to take your career to the next level with this exciting opportunity? Don't hesitate!
Apply today by clicking on the link. We look forward to receiving your application!
Due to the high volume of applications, our team will only be in touch if your application is shortlisted.
Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551
About the job
Contract Type: FULL_TIME
Specialism: Engineering and Manufacturing
Focus: Maintenance / Engineering
Industry: Building and Construction
Salary: Negotiable
Workplace Type: On-site
Experience Level: Mid Management
Location: Bangkok Province
FULL_TIMEJob Reference: APLEP4-AE76FBD6
Date posted: 24 January 2025
Consultant: Preawphan Sirisuk
bangkok engineering-manufacturing/maintenance-engineering 2025-01-24 2025-03-25 building-and-construction Bangkok TH Robert Walters https://www.robertwalters.co.th https://www.robertwalters.co.th/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png trueCome join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.