Relationship Manager (Mandarin Speaking)

An exciting opportunity awaits for a Mandarin Speaking Relationship Manager to join a leading international financial institution in Bangkok. This role is perfect for those who are passionate about nurturing client relationships, expanding new business opportunities, and delivering exceptional customer experiences. You will be at the forefront of driving asset growth and profitability, working closely with a supportive team that values collaboration and knowledge sharing. The organisation offers a welcoming environment for both Thai and Chinese professionals, providing flexible working opportunities and generous support for career development. With a focus on premium service delivery and continuous learning, this position promises not only professional growth but also the chance to make a meaningful impact within a respected global network.

What you'll do:

As a Mandarin Speaking Relationship Manager, you will play a pivotal role in fostering long-term connections with clients while actively seeking out new business prospects. Your day-to-day activities will involve engaging directly with customers to understand their financial needs, offering tailored solutions that align with their goals. You will work hand-in-hand with experienced colleagues across departments to ensure every client interaction is handled with care, empathy, and professionalism. By leveraging your expertise in credit analysis and market research, you will help drive sustainable asset growth while upholding the highest standards of compliance. Your ability to communicate fluently in Mandarin will enable you to build trust within a diverse client base, making you an indispensable member of the team. Success in this role comes from your commitment to delivering outstanding service, your collaborative spirit, and your dedication to continuous improvement.

• Develop and maintain strong relationships with existing clients while proactively identifying and acquiring new customers to expand the client portfolio.
• Serve as the primary point of contact for clients, ensuring their needs are met with premium service and timely communication.
• Collaborate closely with department heads and team members to identify new business opportunities and address credit-related matters effectively.
• Drive business growth by implementing efficient strategies focused on asset building and achieving assigned profitability targets.
• Conduct thorough credit approvals, reviews, monitoring, and related operations in compliance with internal guidelines and industry standards.
• Work collaboratively with internal teams to facilitate smooth referrals, loan processing, and ensure seamless client experiences throughout all transactions.
• Collect, analyse, and report on domestic and international market trends, policies, and information relevant to business development.
• Support the achievement of key performance indicators (KPIs) set by management through diligent follow-up and proactive engagement with clients.
• Participate in ongoing training sessions to stay updated on best practices in relationship management, credit analysis, and regulatory requirements.
• Undertake additional tasks as assigned by department leadership to contribute to overall team objectives.

What you bring:

To excel as a Mandarin Speaking Relationship Manager, you bring not only technical expertise but also genuine enthusiasm for connecting with people from different cultures. Your educational background equips you with foundational knowledge in finance or marketing while your hands-on experience has honed your ability to manage client portfolios effectively. You possess advanced Mandarin language skills that allow you to communicate confidently with clients while using English comfortably within the workplace. Your understanding of credit analysis enables you to assess risk accurately while supporting business development initiatives. You are known for being dependable under pressure—balancing deadlines without compromising quality—and your interpersonal skills make you approachable both internally among colleagues and externally with customers. Your adaptability ensures that you remain responsive amid changing market conditions while always striving for excellence through ongoing learning.

• Bachelor’s or Master’s degree in Finance, Marketing, Business Administration or a related field is required for this position.
• A minimum of 2-3 years’ experience in relationship management or similar roles within the banking or financial services sector is essential.
• Advanced proficiency in spoken and written Mandarin is mandatory for effective communication with clients; intermediate English skills are also required for internal collaboration.
• Demonstrated marketing skills combined with solid knowledge of credit analysis processes are necessary for success in this role.
• Excellent time management abilities allow you to balance multiple priorities efficiently under pressure while maintaining attention to detail.
• Strong logical thinking capabilities support your decision-making process when evaluating credit applications or developing business strategies.
• Outstanding communication skills enable you to build rapport quickly with clients from diverse backgrounds while fostering trust within your team.
• A proven track record of achieving KPIs related to asset growth or profitability highlights your results-oriented approach.
• Experience working collaboratively within cross-functional teams ensures seamless coordination on complex projects or transactions.
• Adaptability and willingness to learn empower you to thrive in a fast-evolving financial landscape.

What sets this company apart:

This organisation stands out as one of the world’s most respected financial institutions renowned for its commitment to employee well-being and professional advancement. Employees benefit from an inclusive culture that celebrates diversity—welcoming both local talent and international professionals into its ranks. Flexible working arrangements cater to individual needs whether based in Bangkok or other provinces—with additional allowances provided where applicable—ensuring comfort wherever you work. Comprehensive training programmes support continuous skill development so every team member can reach their full potential. Performance-based bonuses reward dedication while an extensive suite of employee benefits promotes security at every stage of your career journey. Above all else, this company fosters an environment built on mutual respect where collaboration thrives—making it an ideal place for those who value teamwork as much as personal achievement.

What's next:

If you are ready to take the next step in your career as a Mandarin Speaking Relationship Manager within an internationally recognised financial institution, we encourage you to apply now!

Apply today by clicking on the link provided—your future starts here.

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551