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Head of Lending Operation and Collection

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An exciting opportunity has arisen for a professional to take on the role of Head of Lending Operation and Collection. This role is for someone who thrives in a fast-paced environment, enjoys strategic thinking and problem-solving. The successful candidate will be responsible for overseeing lending operations and collection. This is a chance to make a real impact within an organisation that values innovation and inclusivity.

What you'll do:

As the Head of Lending Operation and Collection, you will play a pivotal role in managing and optimising the lending operations and collection unit. You will lead the team towards achieving monthly targets while ensuring full compliance with relevant regulations. Your ability to drive process improvements will be crucial in this role, as well as your skill in handling customer complaints effectively. You will also be expected to source new business partners, contributing to the growth of the organisation.

  • Oversee all aspects of lending operations and collection to ensure monthly targets are met
  • Drive process improvements in operations and collection, including litigation and portfolio sales
  • Regularly review performance data to set effective strategies and optimise budgets
  • Maintain up-to-date knowledge of industry challenges and opportunities
  • Ensure full compliance with all relevant regulations
  • Handle customer complaints effectively to maintain positive stakeholder relationships
  • Source and build relationships with potential business partners

What you bring:

The ideal candidate for the Head of Lending Operation and Collection role brings a wealth of experience from the financial industry, specifically in lending operation or collection. She possesses strong decision-making skills coupled with clear communication abilities. Her strategic thinking and problem-solving skills enable her to navigate complex situations effectively. She is detail-oriented, takes pride in her execution capabilities, and thrives in a fast-paced environment that embraces change and innovation.

  • At least 7 years of experience in lending operation or collection, preferably within the financial industry
  • Experience in process improvement initiatives
  • Strong decision-making skills with clear communication at all levels
  • Ability to align the right people with the right duties and keep them engaged
  • Strategic thinking, problem-solving skills, and a focus on innovative ideas
  • Detail-oriented with pride in execution capabilities
  • Comfortable working in a fast-paced environment with rapid change and innovation

What sets this company apart:

Our client is an innovative company that values diversity, inclusivity, and collaboration. They are committed to providing a supportive and engaging work environment where employees can grow and thrive. They believe in fostering a culture of continuous learning and improvement, encouraging their team to bring fresh ideas to the table. Their commitment to social impact is evident in their operations, making them an ideal choice for those who want to make a difference.

What's next:

Ready to take the next step in your career? Don't miss this exciting opportunity!

Apply today by clicking on the 'Apply Now' button or send your CV and portfolio (if applicable) to careers@abacusdigital.com

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551

Contract Type: FULL_TIME

Specialism: Banking & Financial Services

Focus: Operations

Industry: Financial Services

Salary: Bonus, GHI, PVD, AL

Workplace Type: Hybrid

Experience Level: Senior Management

Location: Bangkok Province

Job Reference: QXZWCX-7CA1D7BA

Date posted: 03 July 2024

Consultant: Thanakorn Chaiyanukij

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