EVP – Marketing and Branch Management

On behalf of a distinguished non-life insurance provider, an exceptional opportunity has arisen for an accomplished Head of Branch Network Management to join the executive leadership team in Bangkok. This esteemed position offers the privilege of shaping and executing strategies that underpin sustainable business advancement, working in close concert with the CEO to define organisational direction and uphold the highest standards of regulatory compliance.

As a senior executive, you will preside over marketing and sales operations across a spectrum of channels—including financial institutions, agents, brokers, and direct sales—while cultivating a culture of excellence and nurturing a high-performing team. The organisation is steadfast in its commitment to your professional journey, offering flexible working arrangements, comprehensive training opportunities, and a collegial environment where your expertise will be both valued and influential.

• Assume a pivotal role in determining the strategic trajectory of a leading non-life insurance institution by collaborating directly with senior executives to ensure enduring competitiveness and rigorous compliance.
• Supervise an array of marketing and sales channels, including partnerships with financial institutions, agency networks, brokers, and direct sales teams, thereby driving revenue expansion while safeguarding operational integrity.
• Enjoy flexible working arrangements, access to extensive professional development programmes, and the support of a leadership team dedicated to fostering your ongoing success within the organisation.

What you'll do:
In your capacity as Head of Branch Network Management – Non-Life Insurance based in Bangkok, you will play an integral role in guiding the organisation’s marketing and branch management division towards realising ambitious commercial objectives. Your remit will encompass close collaboration with executive leadership to set strategic priorities that foster sustainable growth whilst ensuring unwavering compliance with industry regulations. You will be entrusted with oversight of multi-channel sales operations - spanning partnerships with banks, agency networks, brokers, and direct sales - ensuring each channel operates harmoniously within prescribed budgetary parameters. By continually refining operational processes in response to evolving technologies and shifting market dynamics, you will help preserve the company’s competitive advantage. Furthermore, you will nurture a high-performing team through judicious recruitment practices, targeted coaching initiatives, comprehensive training programmes, and capability development - all whilst championing customer satisfaction through meticulous documentation standards and responsive service delivery. Your ability to present cogent performance insights to senior stakeholders will further underscore your influence on organisational achievement.

• Collaborate closely with the President to establish organisational policies, strategies, and business plans that secure sustainable competitiveness whilst ensuring full adherence to regulatory requirements.
• Resolve multifaceted issues affecting the entire organisation by engaging with executive leadership to achieve outcomes that are both effective and considerate of all stakeholders.
• Represent the company in official capacities as delegated by the President, consistently upholding core values and exemplifying ethical conduct at all times.
• Formulate annual business plans and strategies aimed at retaining and expanding business through bank channels, agents, brokers, and direct sales networks.
• Oversee, monitor, and refine work processes within the division to ensure alignment with corporate objectives while maintaining cost-effectiveness and operational efficiency.
• Translate executive directives into actionable departmental initiatives or projects that support business retention and expansion.
• Superintend all facets of marketing operations - including data collection, contract preparation, policy documentation, and reporting—to guarantee accuracy, completeness, and strict regulatory compliance.
• Continuously enhance systems and processes in response to technological advancements so as to reinforce competitive positioning within the market.
• Present comprehensive reports on divisional performance to executive stakeholders, highlighting progress against targets as well as areas requiring further attention.
• Manage personnel within the division by recruiting talent, providing coaching and training opportunities, developing capabilities, and encouraging behaviours consistent with company values.

What you bring:
To excel as Head of Branch Network Management - Non-Life Insurance you will possess extensive experience acquired from senior appointments within the non-life insurance industry - ideally having overseen both marketing functions and expansive branch networks. Your background should reflect thorough familiarity with regulatory frameworks governing insurance products alongside an unwavering commitment to ethical standards. You are adept at navigating intricate organisational structures where cross-functional collaboration is paramount; your interpersonal skills enable you to engender trust among colleagues at all levels whilst also engaging constructively with external partners. A natural mentor who derives satisfaction from developing others’ potential through coaching or formal training initiatives - you appreciate how nurturing talent contributes directly to organisational prosperity. Your analytical acumen allows you to interpret data-driven insights that inform strategic decisions; meanwhile your adaptability ensures seamless integration of new technologies into established workflows. Above all else you demonstrate emotional maturity when addressing sensitive matters involving customers or stakeholders - always prioritising quality outcomes delivered efficiently.

• A Bachelor’s degree or higher in Marketing, Business Administration or a related discipline is requisite for this appointment.
• A minimum of 12–15 years’ experience in marketing and sales within the non-life insurance sector is indispensable for success in this role.
• At least 8–10 years’ demonstrable experience managing substantial teams or divisions at an organisational level is essential.
• Comprehensive knowledge of non-life insurance products together with familiarity with industry regulations, ethical standards, and professional best practices is expected.
• Proven proficiency in strategic planning combined with target-setting abilities that advance business objectives is vital.
• Outstanding communication skills are required for effective engagement with stakeholders across internal teams as well as external partners such as banks or brokers.
• Experience overseeing complex operations with robust execution capability ensures alignment with corporate goals.
• Expertise in process development methodologies enables continuous improvement of systems for enhanced efficiency.
• Sound risk assessment acumen coupled with adept problem-solving abilities supports prudent decision-making under pressure.
• A talent for inspiring teams through empathetic leadership whilst fostering collaboration ensures staff behaviour aligns seamlessly with company values.

What sets this company apart:
This organisation distinguishes itself as one of Thailand’s most esteemed non-life insurance providers owing to its steadfast dedication towards customer satisfaction, operational excellence - and above all - a people-centric ethos that recognises every employee’s contribution. With a reputation founded upon integrity, transparency - and robust governance - the company cultivates an inclusive workplace where collaboration, knowledge-sharing and mutual respect form the bedrock of daily interactions between colleagues at every echelon. Employees benefit from flexible working arrangements tailored around individual needs together with access to ongoing professional development resources specifically designed for career progression within insurance sector leadership roles such as this. The supportive leadership team actively encourages open communication channels so everyone feels empowered to contribute ideas that drive positive change collectively - making it an ideal environment for those seeking meaningful long-term career advancement within a stable yet progressive industry context.

What's next:
If you aspire to make a profound impact at an executive level within Thailand’s flourishing non-life insurance sector this represents an outstanding career opportunity worthy of your consideration.

Apply today by clicking on the link provided—your future as a valued member of this distinguished leadership team awaits.

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551