AVP- Head of Fraud Investigations

A leading insurance company in Bangkok is seeking an Assistant Vice President to lead its Fraud Investigations function. This pivotal role offers you the opportunity to shape and lead the organisation’s fraud investigation, forensic accounting, sales compliance, and compliance quality assurance activities.

You will be entrusted with safeguarding the integrity of insurance operations by developing robust frameworks for fraud prevention and detection, while providing strategic guidance to senior leadership. The position promises a collaborative environment where your expertise will directly influence governance standards and regulatory compliance across the business. With direct access to executive decision-makers and the chance to drive meaningful change, this is a unique opportunity for someone passionate about upholding ethical standards and ensuring operational excellence within the life insurance sector.

• Take ownership of all insurance-related fraud investigations, forensic analysis, and reporting processes, ensuring comprehensive oversight from case initiation through resolution.
• Collaborate closely with senior management and legal counsel to design and implement best-in-class compliance programmes that protect both customers and the organisation.
• Enjoy a highly visible leadership role where your technical expertise in forensic accounting and investigative practices will be valued and supported by a knowledgeable team.

What you'll do:

As Assistant Vice President Head of Fraud Investigations based in Bangkok, you will play a central role in protecting the organisation’s reputation by leading all aspects of fraud investigation across life insurance operations. Your day-to-day responsibilities will involve managing complex cases from inception through resolution while ensuring that investigative processes adhere to rigorous forensic accounting standards. You will collaborate extensively with legal counsel, senior executives, department heads, and your own team to develop effective frameworks for compliance quality assurance. By designing robust sales compliance programmes and regularly updating risk management protocols, you will help prevent misconduct before it occurs. Your ability to prepare clear reports for executive committees will be crucial in driving informed decision-making at the highest levels. Success in this role requires not only technical proficiency but also a commitment to fostering a culture of integrity throughout the organisation.

• Lead and manage all internal and external fraud investigations related to insurance operations, overseeing every stage from initial assessment through final resolution.
• Establish, refine, and maintain investigation frameworks, procedures, and standard operating protocols that align with forensic accounting standards and industry best practices.
• Supervise the Compliance Quality Assurance team, coordinating efforts with heads of departments to ensure thorough review and approval of QA and investigation reports.
• Design, implement, and monitor a comprehensive Sales Compliance Programme aimed at preventing mis-selling, misconduct, and fraudulent activity within sales channels.
• Regularly review and update the Compliance Manual as well as investigation procedures to ensure alignment with evolving regulatory requirements and risk management strategies.
• Prepare detailed fraud investigation, compliance, and assurance reports for presentation to key committees including Risk Committee, Audit Committee, and Executive Committee.
• Develop and execute an annual plan for Compliance and Fraud Investigation activities, leading the annual Fraud Risk Assessment process across all business units.
• Serve as the primary advisor on matters relating to fraud risk, forensic accounting methodologies, and regulatory compliance for business units throughout the organisation.
• Partner with General Counsel and senior management to provide expert guidance on complex cases involving financial crime or regulatory breaches.
• Champion continuous improvement initiatives within the fraud investigations function by identifying opportunities for enhanced efficiency, accuracy, and collaboration.

What you bring:

To excel as Assistant Vice President Head of Fraud Investigations you will bring substantial experience gained within life insurance or broader financial services sectors—particularly in roles focused on compliance oversight or fraud detection. Your background should include significant exposure to forensic accounting principles as well as practical involvement in investigative audits or financial crime reviews. You will possess strong interpersonal skills that enable you to work collaboratively across multiple teams while maintaining discretion around sensitive matters. Your proven track record in preparing detailed reports for executive audiences demonstrates your ability to communicate complex findings clearly. A deep understanding of relevant regulations ensures you can navigate evolving requirements confidently. Above all else your commitment to ethical conduct sets you apart as someone who inspires trust among colleagues.

• Bachelor’s degree in Accounting, Finance, Law, Business Administration or a closely related discipline is required for this position.
• A minimum of 8–10 years’ experience working within life insurance compliance functions or conducting fraud investigations in financial services environments is essential.
• Demonstrated expertise in forensic accounting or external auditing practices with hands-on exposure to investigative accounting techniques is highly desirable.
• Comprehensive understanding of life insurance regulations, operational processes, and industry-specific compliance standards is necessary for success.
• Exceptional English communication skills are needed for preparing high-quality reports and engaging effectively with stakeholders at all levels.
• Proven ability to manage teams with empathy while maintaining confidentiality and professionalism in sensitive situations is expected.
• Advanced analytical skills combined with meticulous attention to detail are vital for identifying patterns of misconduct or irregularities within complex datasets.
• Experience advising senior leaders on regulatory matters or financial crime issues will be advantageous in this role.
• High levels of integrity coupled with sound judgement when handling confidential information are fundamental attributes sought by our client.
• Stakeholder management skills that foster collaboration between departments are important for driving cross-functional initiatives.

What sets this company apart:

The organisation offers an inclusive workplace culture where collaboration is encouraged at every level. Employees benefit from ongoing training opportunities designed to support professional growth while fostering knowledge-sharing across teams. The company values dependability among its staff members—rewarding those who demonstrate loyalty through generous pension contributions and flexible working arrangements tailored to individual needs. Senior leadership is committed to supporting employees’ wellbeing both inside and outside the office environment; this approach has helped build a networked community where everyone feels empowered to contribute their ideas. As part of a respected brand within Thailand’s life assurance market you’ll have access to resources that enable you not only to succeed but also make a lasting impact on industry standards.

What's next:

If you are ready to take on a rewarding challenge where your expertise can truly make a difference we encourage you to apply now!

Apply today by clicking on the link provided below.

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551